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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Join Us in Welcoming LIVEcommunity's 2024-25 Cyber Elite Experts!

LIVEcommunity is pleased to announce the 2024-25 Cyber Elite Program! LIVEcommunity's Cyber Elite Program recognizes community experts who demonstrate excellence in participation and contributions to other members and Palo Alto Networks customers around the world. Our 2024-25 cohort includes ten of LIVEcommunity's most engaged and enthusiasti...

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jforsythe by • Community Team Member
  • 1017 Views
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  • 2 Likes

Resolved! ARP Proxy didn't work after PanOS upgrade from 10.1.6 to 11.1.2-h3

Short description: We upgraded to 11.1.2-h3 on an HA pair of PA-820s last night, and the NAT/ARP Proxy that was functioning on PanOS 10.1.6 is no longer functioning. We would really prefer a simple solution on 11.1.2-h3 rather than going through a 5 hour downgrade that we would still need to upgrade by the November 18th drop dead date of Advi...

Resolved! Palo Alto Firewall

I am planning to setup the LAB environment where I want to run Palo Alto firewall. I am looking for latest version image. How can I get the image? Also need help on steps to achieve it. Thanks!

DHCP Relay

I have a strange intermittent problem with DHCP relay. I have it setup on all our firewalls, PA-220, and they relay to servers in the data center (Windows 2016). At some point the relay stops sending offers. I can see the discovery packet and no offer after. The firewalls connect to a Cisco 2960 switch, nothing crazy on the config. It works...

bschaper by • L2 Linker
  • 7287 Views
  • 7 replies
  • 0 Likes

connection issue about security-client

as doc descibe , Cloud connection should be connected [email protected]> show ctd-agent status security-client Security Client Dlp(0)Current cloud server: dlp.hawkeye.services-edge.paloaltonetworks.com:443Cloud connection: disconnectedConfig:Number of gRPC connections: 1, Number of workers: 5Debug level: 2, Insecure connection: fa...

Resolved! Convert management-only Panorama to panorama-mode

So I've added a 2048 GB disk: admin@panorama> show system disk details Name : vdbState : PresentSize : 2097152 MB Status : AvailableReason : Admin enabled When trying to switch system mode, this happens: admin@panorama> request system system-mode panorama Server error : Failed to change system mode from management-only to panorama.Plea...

New local users created not working on FW Active but yes working on FW Passive

Hello team Currently, I have a pair of FW 1410 Version: 11.0.4-h2, passive active and I have encountered the following problem When creating new local users, with permissions, superuser I can not access via SSH to them locally but I can do it via GUI and all other users created previously.i.e. Users created some time ago in the FW are working co...

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Alpalo by • L4 Transporter
  • 4085 Views
  • 7 replies
  • 0 Likes

For AD user password reset option

We have seen that whenever a domain password is going to expire for the SSL VPN user, the Global Protect client on the user's system starts flashing a message that the password will expire soon. We want to know if there is any possibility to embed a password reset link as well along with such a message.Please help us on the same so that we conv...

SurajN by • L2 Linker
  • 4874 Views
  • 4 replies
  • 0 Likes

Log forwarding - Filtering and Auto- tag not working

Hi there, I had setup Log forwarding profile, where I am sending All logs to syslog server. Thats working great. Then I added one more line where I am filtering threat logs for (severity eq critical) and (zone.src eq internet_zone) Checking filter results by Filter Builder and its showing exact values which I am looking for Then I add...

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Nested Device Logging

Hello, We have set up some nested device groups, to allow for easier policy management and, as expected, when viewing traffic in Panorama we see the logs for both device groups in the parent device group and only child device group logs in the child device group. I was wondering if there was a way to only show the parent logs in it's own DG?

Firewall is not forwarding logs to the Syslog server

Hi everyone! I am kind of bummed on why my syslog configuration is not taking effect. I have 2 pairs of firewall, PRD(2 firewalls) and DR(2 firewalls). Both are in HA setup and managed by Panorama. My syslog configuration in DR and PRD are just the same. Same server, same settings. For some reason, the syslog in my PRD is not working. So my...

Multicast - troubleshooting

Any tips/advice how to test multicast? Should I be able to do a ping from a firewall interface included in the Interface Group to a multicast address as a test? Also from Runtime Stats on the VR, I do not see anything showing under the Multicast -> IGMP -> Multicast - I thought I would, but maybe I am wrong thinking this

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clewis1 by • L3 Networker
  • 1892 Views
  • 1 replies
  • 0 Likes

PANOS upgrade plan in excel sheet for a year

Hello Experts, I have been asked to provide a plan to upgrade Palo Alto firewalls within a year and I have almost 430 Palos in the environment. I need help creating a sample plan with timelines and what columns I should use in this plan. If someone has such a plan template kindly share.Hostname IP Location PANOS Prefered PANOS Schedule etc...

p.mohan by • L1 Bithead
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  • 4 replies
  • 0 Likes
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