Help - have a firewall issue - it's down and I cannot open a case.

The management port on my 1420 FW will not connect to our core switch.  This went down last night.

I have tried to log a case, the device serial number shows up but there is not place to select it when trying to open a case.

Is there a Support Phon

Unable to authenticate through Global Protect

I m currently unable to authenticate through Global Protect. I’ve looked at the config which looks correct and I can’t see anything obvious in the logs. Are you able to assist? I’ve paste the logs below.

2019-09-16 14:03:19.305 +1000 debug: _get_au

Panopto Still Available ?

Previously I will go below link to find any latest training video update in this link but my team and me also cannot login to below link anymore. This website is already not available or not available for partner anymore ?

https://paloaltonetworks.ho

Inbound NAT using IPV6 to ipv4

Hi Team,

We want to use ipv6 on untrust interface and server has belong to DMZ zone with ipv4 address, before we have published my server over internet using only ipv4 to ipv4 

Now i have query that-

1) what steps we have to prefer to achieve inbound

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Security policy matches traffic, but custom URL category doesn't work

Hello,

We're running VM appliance with PAN-OS 10.1.4

I've created custom URL category matching several wcard domain names, that we want to whitelist for only some LDAP users and added security policy placing it above internet access policy for all use

HA A/P: BGP routes synchronzation

Hi all,

I have a doubt regarding the synchronization of BGP routes learnt by the active firewall.

Reviewing the BGP route informationin in the active node with the following commands:

> show routing protocol bgp loc-rib

> show routing protocol bgp rib-o

Certain TCP traffic not showing at the Azure Palo firewalls.

Certain TCP traffic not showing at the Azure Palo firewalls.

There are tcp traffic from on-prem to Azure test subnet vm.

The connection path is as below: on-prem user laptop -> onprem palo fw -> express route ->Azure Palo fw -> test vm.

There is no N

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Issue: New Palo Altos crashing domain controller with migrated config

Morning all!
Have an odd one for y'all that has defeated us so far. We are currently attempting to side-grade from PA-5250s to new PA-3440s but have experienced a showstopper twice that caused us to revert back to the PA-5250s

Issue: New Palo Alto fire

Add 2 physical interface as hardware/software switch and tag vlan

Hi guys , i am used to be fortigate administrator , now switch to palo alto . Just wondering how to add 2 interface to hardware/software switch and tag all the vlan into the switch.

Thanks alot 

Connect Before Logon + Enforce GlobalProtect for Network Access + Captive portal

Hi all,

we are enforcing to our devices an always on company connection, without vpn our users cannot login to their windows desktop (no local password cache), so we have implemented "Connect Before Logon" + "Enforce GlobalProtect for Network Access"