General Topics

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

...

PA service account causing huge root DNS traffic?

Basically, the traffic monitor is showing DNS traffic going from my DNS server in the trusted zone to the external root DNS (our ISP) in the untrusted zone, and user is the PA's own domain account.

All of it's coming from a domain controller that also

...

User Groups Seen as Users in Security Policy and new users added to that group are not getting identified.

Hi All,

Model- 2050 and PANOS- 5.0.6

In security policies groups are showed as a single user and any new user added to that group are not getting identified by the PaloAlto firewall. In source user column in policy showing single user icon instead gro

...

Web Services SDK

Hi All,

Has anyone worked with the Web Services SDK yet?

How to match MAC to IP in BYOD environments with IPv4 and IPv6

Hi,

it is not easy to locate devices making trouble without having a reliable MAC-IP mapping in BYOD environments. With IPv4 we can solve this at the switches side with DHCP-Snooping ans ARP-Protect to assure that only IP addresses assigned by DHCP ca

...

Why does User-ID suddenly stops ?

Hello,

We have a customer who is using PA-3020 in L3 A/P cluster, running PanOS 5.0.2.

We have set up User-ID with PanAgent services (Primary and Secondary) installed on two different servers members of the domain.

User-ID is configured to be based on :

...

Resolved! Rate limiting egress on perimeter install

I have a client where I would like to rate limit egress traffic from an internal source IP. This source IP tends to be a major bandwidth hog. I currently have no QOS profiles setup but I do see the option to limit egress I believe.

Are QOS profiles th

...

Resolved! Can I create a custom file type?

As per the subject, is this possible to do?

We'd like to have specific types of files logged when it enters or leaves our network but since there is no such file type on the system, it isn't being logged.

Thanks

Cannot set new certificate to portal

Hello all,

Because of a domain name change, I created a new CA certificate on the PA500 which is our portal. I set this certificate as server certificate in the Portal settings. I committed, restarted the web-server and sslvpn processes.

But the new po

...

Vulnerability Protection - Host Type field

I am looking for clarification as to how the 'Host Type' field works in a vulnerability protection profile.

For instance, we have a profile configured to protect our DMZ with six rules as follows:

RuleThreat NameCVEHost TypeSeverityActionclient-critica...

Resolved! No new traffic logs

I have a problem that my PA 2020 firewall is not generating any new logs. I was on a remote session with an engineer yesterday for something unrelated and in the course of that call the logs stopped generating. It wasn't until today that I went and c

...

Resolved! forwarding with pbf No Nat

Hi,

We wanted to forward the traffic coming on public interface (1.1.1.1) with port 80 to an another ip address on another interface (DMZ - 2.2.2.2)

just to forward, not want to NAT,

we've written a Pbf untrust to 1.1.1.1 with destination port 80 forwar

...

Does SSL inbound decryption requires client side certificates?

hi,

We are implementing NAT for ActiveSync and we would like to decrypt SSL, my question is if SSL inbound inspection model with mobile device and ActiveSync requires a Root or client certificates?

Resolved! Custom search in ACC

Hi,

Is it somehow possible to use "custom" filters in the ACC?

I like the drill-down features in the Application Command Center(ACC), but what I'm trying to do is to drill-down on specific applications that do not appear in the "top 25".

Currently I hav

...

MIBS for SSL VPN

Does Palo Alto have any documentation on MIBS for SSL. If so could someone point me in the right direction.

Resolved! Web Management DOWN?

Hi,

We are trying to look at the ACC tab, but we receive "No Matching Records" in all te categories:

I tried to restart the web-management, but I received this error:

admin@PA> debug software restart management-server

Process 'mgmtsrvr' executing RESTA

...

Discussions