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New Product mention feature

Hey everyone, We just enabled a feature on the LIVEcommunity that allows for products to be linked inside of discussions or articles.. this helps cross link information throughout the site, especially useful if you are looking for specific informatio...

jdelio by Community Team Member
  • 166 Views
  • 0 replies
  • 4 Likes

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 23092 Views
  • 43 replies
  • 32 Likes

Support Palo-Alto on Opera

Hi,I'm using Opera in many cases and I have some issue with my browser as it looks like it is not supported but when using functionalities from Opera to be seen as firefox it works but sometimes fails.Can you have Opera supported pleae .I have alos i...

4.0.1 Unable to commit error "drop-packets is unexpected"

After upgrade from 3.1.7 to 4.0.1 and while attempting to configure the botnet reports; I tried to commit and recieved this error:profiles -> spyware -> Spyware-Alert -> phone-home-detection -> custom -> 12656 -> action -> drop-packets is unexpectedI...

b1989j by L1 Bithead
  • 636 Views
  • 3 replies
  • 0 Likes

Custom App with Dynamic

If I have a custom application which uses default port as tcp/dynamic, and then on the application override policy, I define a TCP range, say 9400-9699, and configure a policy which allows this app, with service as 'application-default', what would b...

bbivolaku by Not applicable
  • 998 Views
  • 1 replies
  • 0 Likes

HA synchronization failures - what would cause?

Hi.I have a pair of PA2050's in a HA configuration which run just fine - I've had successfull failover (for software upgrades) without issue.Occasionally (once a week, maybe), I notice int he High Availability section of the dashboard the section tit...

dagibbs by L4 Transporter
  • 1440 Views
  • 4 replies
  • 0 Likes

Resolved! IE9 breaks redirect to Case Management?

After upgrading to IE9 I can't seem to get properly redirected to the Case Management page from the general support langing page https://support.paloaltonetworks.comInstead I get redirected to a page (on htps://na5.salesforce.com site) with this erro...

KGC by L3 Networker
  • 631 Views
  • 3 replies
  • 0 Likes

Identifying applications inside ssl without decrypting

We have a large amount of ssl traffic which we would like to better break out and identify for clearer reporting. For the most part this is inbound traffic destined to our public application servers, so we know what it is without decrypting it, but i...

KGC by L3 Networker
  • 878 Views
  • 1 replies
  • 0 Likes

Application vs Service

I have a server that I can create a rule with Applications (e.g web-browsing, ssl), but I also need to open up specific ports (e.g udp-20). Do I need to create 2 separate rules (ie are the Application/Service fields an "and") or can I use 1 rule (App...

bhelman by L2 Linker
  • 1249 Views
  • 2 replies
  • 0 Likes

Resolved! Permitted IP : Documentation wording

Hi,In the version 4.0 admin guide , the description for permitted IP address in Device > Setup is as follows."Permitted IP Addresses Enter the IPv4 or IPv6 addresses of any external servers that are used to provide updates to the firewall through the...

Resolved! PAN release 4.0 and NAT feature

Hi all,With this new release, is it possible to define destination NAT rules based on source region criteria ? for example : ASIA => NAT1, Europe => NAT 2 and so on....Thanks a lot.

bdaussin by L0 Member
  • 1202 Views
  • 4 replies
  • 0 Likes

Panorama Security policy & Filtering

I may be being a bit thick (entirely possible). But, when I'm in the security policy on Panorama (pre rules) i want to be able to filter only the particular rules that are on a particular target vsys. Currently I have 2 virtual systems on a single PA...

fmd by L3 Networker
  • 501 Views
  • 1 replies
  • 0 Likes

Auto-Lockout Panorama

Hi All; [SOLUTION PROVIDED]I have a Panorama server I manage over VPN. basically when two people login with the same account. The account gets locked. I didnt configure it this way it is somewhat unexpected. Anyway, both users had chrome browsers and...

amansour by L4 Transporter
  • 843 Views
  • 1 replies
  • 0 Likes

Resolved! SFP port vs copper Ethernet

Is there any way to tell the physical characteristics of an interface from the GUI or CLI? (i.e. SFP port vs copper Ethernet)

CMAGGAR by L1 Bithead
  • 1059 Views
  • 3 replies
  • 0 Likes
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