General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by Community Team Member
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unable access website

Dear Team, I am unable to reach one of the Healthcare websites from my system. Perform troubleshooting:- 1 - Bypass the firewall and check directly from ISP then the website working fine. 2 - Security policy rule allows any- any without security profile. 3 - Resolve website name through my internal DNS server( DNS is resolving my query). 4 - ...

Resolved! PANOS 9.1.13 Planning NOT to upgrade before Dec 31 Cert Expiry

Hello everyone, I have an old PA 220 running 9.1.13 that is out of support. It is running in an air-gapped network that has not been updated since the start of the year. The plan was to have our replacement 440s take over this network before end of the year but this is no longer happening so my question/concern is obviously with the 220 running ...

PAN-OS Expiration Versions

HI, Currently on version Current version: 9.1.12-h3 for both our firewalls. My team leader has downloaded version: 9.1.12-h6 for me to finish and upgrade to as she is now on leave. Just wondering if the version she has downloaded will be adequate enough to rectify the expiry of the current PAN OS on the 31st of Dec. Will there be any outag...

mzengin by L0 Member
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Resolved! dhcp restart?

I am using the dhcpd on the Palo Alto firewall, and have seen some strange relase patterns, is there away to do a shutdown/start or a restart on the daemon?

erantanen by Not applicable
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Palo 1410 - Inability to ping my through ISP

New to Palo Alto. Have installed a new PA 1410. This is directly attached to the Ciena 3924 device provided by the ISP. Connecting a laptop to that device allows full internet access. The external interface to access the internet on the Palo Alto is ethernet 1/6. This interface is directly connected to the Ciena 3924. It is part of an outside zo...

jlopez01 by L0 Member
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DNS server can't access to management interface

Hello, I don't know if this is a normal behavior or not. We have 3 DNS servers. DNS_ADNS_BDNS_CWe are not able to ping or ssh/http to the management interface from the DNS server, if this DNS server is configured as DNS server in the firewall.When we configure DNS_A and DNS_B as a primary and secondary DNS servers in the firewall, we are not abl...

Global Find search results show spinning wheel, unable to expand results after PAN-OS upgrade to 9.1.16

Does anyone know if there is a CLI command to restart, or way to rebuild, the search database? After upgrading to 9.1.16 I am unable to expand search result details for attached objects/policies, instead it hangs with a spinning wheel. Additionally, I can no long view Change Summary before committing changes (nothing happens when pressing the bu...

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Resolved! Support for Open LDAP

Hi All,Does Palo Alto supports LDAP running in Linux operating systems? If yes, does the configuration is the same when using active directory?Thanks,Rex

Certification expiratio - Redistribution question.

Hi, We are not using redistribution in our FWs. We just have our PAs connected to a UIAgent. So i understand that we dont need to upgrade FWs, just install app&threats version. The point here, that PA releases a python script and its marking like redistribution is enabled. If we run the service command for redistribution its enabled but no...

BigPalo by L4 Transporter
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