General Topics

Join us for an amazing virtual event - Ignite: What's Next - October 28, 2025

AI is upon us, and here's a fantastic chance to learn more about it!

During this virtual event, we will be hearing from top industry experts and senior executives within Palo Alto Networks about PANW's plans for AI to help drive a more secure futur

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer!

This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussi

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Resolved! Passive device aggregate interface down

I have the firewall 3220 model in the 9.1.11 version in HA mode.

I can see all the aggregate interface in passive firewall is showing down. i want to know is this expected behaviour or not because I checked the below KB for some mode it is expected be

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Increase CPU on VM-series

Hello

As PAN-OS CLI is locked, I don't have the ability to run a script and increase the CPU of my VM-series instances in Azure VMS.

I'd like to test and demonstrate the scaling (IN/OUT) feature regarding CPU level (high/low).

Did someone knows a way/s

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Resolved! Full cone/Port Restricted/Restricted NAT

Hi all,

I need to make work a voip server behind my pa-3020. The server is using stun protocol and requires that nat is not symmetric.

I've tested a public stun server (for example stun.telbo.com on port 3478) using pystun3 (a python tool to retrieve

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can't access to menu palo alto "error: file '/boot/' not found"

Hello,

After a factory reset of the Palo Alto PA-3220 (Firmware 10.1.1), then a reboot, I cannot access any of the PANOS partitions (maint-sysroot0, maint-sysroot1, etc.).

And this message appears when I select one of the partitions in the menu (grub):

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Resolved! Dropbox uploaded files not determined correctly

Hello, after implementing SSL decryption we're trying to improve visibility and noticed that files to dropbox web aren't shown correctly

When downloading from the dropbox website, the file names are correctly shown, but when uploading the files are r

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Query about EDL in an VSYS environment

Hi Folks,

We had 5 vsys active on the firewall. We had configured separate EDL for each vsys. My query is when we check the EDL Maximum capacity on the firewall will it show the Total EDL capacity utilized for 5 vsys capacity utilized by each vsys

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Resolved! IpSec Tunnel Phase2 Red But Ike Side Green

Hi,

I have several TpLink Archer Mr400 4G Router. I setup Ipsec VPN tunnel between PA-220 and them many times. But new one is not success at Phase2.

Phase1 IKE is green so devices communicate. But Phase2 Tunnel Info is red and i can't see any tunnel

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The PA-3020 in the HA pair cannot automatically run dynamic updates.

Hi All,
I have two PA-3020 that are HA setup, version 9.1.9.
Since the beginning of March, I have found that dynamic updates often fail. Strictly speaking, downloading images is normal. However, one firewall updates normally and the other fails to upd

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