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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! After OS upgrade, CPU keeps high value

Hello all,Our customer is using PA-3060, and we upgraded the OS on June 19. (8.1.x -> 9.1.x) Although the CPU may go up due to OS upgrades, according to them, device that used to use cpu at 40-50% but it is maintained at 60-70% and sometimes cpu usage goes up to 100% after Os upgrade. In addition, three days have passed, but the symptoms stil...

how does two or more snmp communities?

Two snmp community values need to be set, but only one community value is included.Can I put only one community in the SNMP Community String?If anyone knows, please share the contents.

qmso475 by • L3 Networker
  • 4048 Views
  • 3 replies
  • 0 Likes

Device Telemetry Upload failed reason Server not reachable.

Hi, In our firewall the device telemetry upload is getting failed, the reason showing is server not reachable. But there is no traffic logs for the application "paloalto-device-telemetry". But the dynamic updates are working fine, The model : PA-850-ZTP, PAN-OS: 10.1.1

Traffic logging issue from firewall to Panorama

Log-collector status show as active and connected. Checked the logging status and based on the time stamp, observed that log creating and log forwarding are stopped. So panorama is not showing a logs for pair of PA-850 firewalls. We have tried restarting the management server on managed firewalls but it didn't helped. Any suggestion and helps ar...

Global protect gateway disconnect

hello Everyone, I am having client who is trying to connect the laptop from office system. VPN is on the laptop, and he can see the file and stuff , but when he is accessing through remote desktop connection to laptop. when it login , Screen lock it up and VPN lost it connection and ping drop its connection. any solution to it. he wanted to acc...

loki4722 by • L0 Member
  • 2349 Views
  • 1 replies
  • 0 Likes

Honey pot recommendation for DNS sink holing

Dear all, we are seeing many DNS alerts for spyware, but we don't have any DNS logs.Also, internal hosts can't resolve external FQDNs, so probably most of the requests are coming from the proxy.So we are thinking about setting up DNS sink holing with a honey pot.Any recommendations what to use as a honey pot so that we can get the most informati...

BGP on two virtual routers on same firewall?

Hi all, We have two HA pairs of Palo's BGP across two diverse datacentres BGP peering with 3rd parties using our private AS numbers. We now have a new 3rd party who require us to use a registered AS number. I am told that Palo doesn't have the ability to use a different AS number (like local-as in the Cisco world). Is it possible to set up a sec...

StuartS by • L1 Bithead
  • 9693 Views
  • 6 replies
  • 0 Likes

Help infinite loop in 10.1.5

Hi, we are using VM series and I just updated it to 10.1.5. When I want to use "help" (question mark) it loads up new tab in web browser and it goes into infinite loop of redirects. Page never loads up.It happens on any question mark in any menu (as far as I tested), I am using Chrome. Any one else with this kind of a problem? Kind regards

Resolved! Too many IKE log in System log

Hi guys, I've received call from my customer, and they said too many IKE log in System log.until this time, there is no critical issue by this problem. (just little bit high DP CPU, maintain 40 %)but I want to know why this problem occur. anybody knows solution ? Thank you.  

카테노이드 IPSec.png

Resolved! Site to Site VPN between Cisco Meraki and PA3250

Hi all, I am having trouble establishing a tunnel between our PA and a Meraki MX with the dynamic IP. By trial and error, I was able to establish phase 1 by specifying Meraki's FQDN as "Peer Address" and Peer ID as it's local IP (can be found under the Uplink menu of the Meraki). Just so you know, Meraki MX will always use the "local IP" as it's...

Temperature to monitor for Palo Alto devices ?

Hello I saw there is a operating temp for Palo Alto devices but what about incoming, outgoing, switch and management ports? These all can be read by SNMP. Is there a article that details what should be the limits? Its to adjust it for a monitoring system. Thank you

riahc3 by • L1 Bithead
  • 3869 Views
  • 2 replies
  • 0 Likes

Clobal Protect VPN auto connect

Hi guys, I don't know exactly I must here posted my case or in some other location but sorry in advance. .. My question is follow:I'm use GP client on Windows environment and I would like to find solution for "auto connect or auto logon" in GP client. How I can do this? Thank you in advance.

kn0p2021 by • L0 Member
  • 15438 Views
  • 5 replies
  • 0 Likes
  • 24483 Posts
  • 125 Subscriptions
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