Resolved! Issue with Case file upload Via CSP - 16/9/2025
HI All, kindly please check as on CSP case file upload is failing We not able to upload any file into the cases thank you
HI All, kindly please check as on CSP case file upload is failing We not able to upload any file into the cases thank you
Hello Team, I am trying to register a PA-1410 device on the palo alto network support portal, but I'm running into follow issue. After I enter Device Serial Number / Sales Order Number its throwing below error. 'Device and customer codes do not match a Support Account. Please contact a Super User to send you a registration link for the app...
Hi Friends, 1) The PA-460 GUI takes a very long time to load, often more than 20 minutes, and sometimes the firewall becomes inaccessible due to severe latency2) We reviewed the software running status and restarted the management server process from the CLI, but the issue persists.3) As a next step, we restarted the web-backend and web-server...
Below is the statement on MSS from PALO ALTO KB: The TCP MSS, the maximum segment size, is a parameter of the options field of the TCP header that specifies the largest amount of data, specified in bytes, that a computer or communications device can receive in a single TCP segment. It does not include the TCP header (20bytes) or the IP header (...
Hi, I have to import several FWs (branches) in Panorama. All the FW has similar config/object related to interfaces IP, objects, etc. It could be any issue in the device groups or templated if all branches have same same internal IP interface. I thought to create a template and Device Group unique for each branch. Thanks
I have two firewalls showing out of sync. I am unsure of what changes have been made if any and this is just cosmetic. When I click preview it loads at 0% and closes, nothing shows.. How can I confirm if changes have been made before pushing to the Palos?
Dear all, We have a Palo Alto VPN gateway at our office, where our clients and customer’s Palo Alto connects to! Our certificate at one of our customers site has expired and the vpn connection is down and hence to the isp! Now I have generated a private key, using that I have generated a CSR sent the CSR to the CA and they have returned the ...
Hi All, I need to replace 3220 in HA to 1420 in HA. - The 3220 running 11.1.3-h3 - I installed 11.1.3-h3 on the new 1420s. - Installed the same version of the apps and threats. - exported the running config from the 3220 - imported the config to the 1420 and ran a commit. I read that i cannot run the HA with different platforms. Is there a way...
hello tech enthusiast, I want to connect a fiber cable between two PA firwalls, thats what i did but i have the interface down on both ends even, and i dont know what to put as a SFP Plus, when i run the command show system state filter sys.s1.p6.phy i have a vendor-part-number: SFP-10G-LR-PO but when i do that on a working interface a have v...
The first i created an account for Customer support portal and I'm Stock with this Your account is currently waiting for your company’s Super User Approval. Access will not be provided until this approval is received. To help speed things along, you must reach out to your Super User for approval.You can click here to send your Super User a rem...
HiI am trying to obtain a TRIAL LICENSE for a VM. I am using EVE-NG and need to set up a training lab. I dont want to associate it with' our current Palo Altos. How can i go about obtaining one? Thanks
Hi everyone Does anyone know why paloalto have deleted the Packet Flow in PAN-OS KB? Thank you
Hi everyone, I’m working on automating Palo Alto firewall configuration via the API and I’ve run into a puzzling issue. What I’m Trying to Do: Unset the Virtual Router assigned to a specific Layer3 Ethernet interface (e.g., ae2.4008) using the API. Manually, I can easily go to the GUI and set the Virtual Router to none, and everything works ...
Dear All, I need some immediate assistance with this. Can you anyone help me out. We have a Palo Alto VPN Gateway at our office where client connect to the internal Network via Remote Access VPN. Now recenlty the certificate was expired the following is what I did. 1. Generated a Private key using OpenSSL. 2. Generated a CSR using that Pri...
After a company acquisition we have inherited about 25 firewalls which I have recently migrated to a single Panorama instance, along with shared policies and templates, and in the process of building shared policies for the entire fleet. For the shared policies to work, zone names need to be consistent across about 40 odd gateways, unfortunatley...

