General Topics

Block Google Drive Desktop app

Hi all,

Could you guide me on how can I block the Google Drive Desktop app?

I've been reading articles and previous posts, but I couldn't understand them properly.

If anyone could provide me with any insights, thanks for your time.

#googledrive

Global Protect with Second ISP which not have a default route to internet

The issue is due to the static route of 0.0.0.0 is through the First ISP. Tried to add the PBF but still the same behavior even with symmetric return

Any advise ? Know the option if another Virtual router , but with one single VR , is there any way

Support Portal is down.

The palo support portal (that website that lets you register devices and create support cases in the first place) is currently down and has been down for over an hour now. This is a huge issue that needs to be addressed.  I can not register any new d

Issue migrating devices FWs (panorama)

I have configured some Palo alto to replace old ones. I exported the configuration of the old ones and ran it through Expedition to generate an XML in the new version that runs on the new computers. The problem I have is that when I make a commit I g

Support Portal Access Salesforce SAML Error

Does anyone know a pathway to get my ability to create support cases fixed? I've emailed support@paloaltonetworks.com and have had no reply. Effectively I need to make a support case to make a support case so i'm a bit screwed here 

Uable to clone template stack

Hi,

I am trying to clone a template stack but getting the following error, how to I proceed?

Template stacks limitations

Hey all,

I think I am hitting a limitation on the template-stacks, but maybe there is a nice workaround that you guys can help me with...

Contrary to Device groups, which have "shared" objects, templates use stacks which is a little different.
The limi

When will PAN-OS version 10.2.10-h2 be preferred released?

For CVE-2024-0012 many partner have ask about it When will PAN-OS version 10.2.10-h2 be preferred released?

Or is it possible to estimate date and time?

Traffic Log query for FQDN object errors with "ip range [fqdn] expansion exceeds maximum number of items allowed"

I created a new FQDN object and added it to a security policy. 

After committing changes, I tried to validate the rule was working, but I get this error in the traffic log when searching for (addr in 'my-FQDN-object'): 

The security policy rule is

I want to allow gmail access to specific users on my LAN segment.

I have created a policy which says "Src: FQDN of 2users" "DST:Any" "App: gmail-base, gmail-posting, ssl, stun, vidyo, web-browsing" "URL CATEGORY: Computer and internet info, web-based-email" "Action: Allow"

But the logs I see is, those users are n

Information about Cortex tenant upgrade.

Hi Community

I am looking for information in an official document that mentions the automatic update of the Cortex XDR tenant. I cannot find any information on the subject.

I appreciate any information on the subject.

Thanks for the support.

Removing Previous Commits on Panorama which are Stuck

Is there a way to clear old commits on Panorama which have never succeeded? Our firewall which we were committing to dropped off the network during that time and the commit is still pending. 

Any CLI commands to clear this other than restarting the m