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jforsythe by Community Team Member
  • 3 replies

Intermittent random packet drops to/from NGFW

What seems to be out of the blue, with no configuration changes on our firewall(s), we began experiencing random periods of "network outages" on our main data center firewall. The symptoms are as follows:
Our pingdom test to our OWA website shows as d


JPhilip by L1 Bithead
  • 6 replies

split dns issue

We do DNS configuration on GP gateway configuration>agent,  for Guest point to public DNS which is and employee point to internal dns ip. But when connect GP, both user guest and employee got default dns setting. Why guest user does n


Resolved! Apple SoftwareUpdate.exe got blocked by Cortex XDR

Hello Palo Community,


does anybody know why the Apple SoftwareUpdate.exe got blocked by Cortex XDR today

Or has someone else also encountered this Problem?


In the Community section of VirusTotal I discoverd a comment that Palo Alto apperently changed


Resolved! Daily URL Filtering Report within a time frame



I am trying to produce a report for our head of school accommodation that shows the URL filtering of his borders after a set time each day.


Producing the list in the URL filtering tab on the Palo Alto and downloading in CSV format is straightf


SPS by L1 Bithead
  • 2 replies

XFF IP does not show the source IPs on the monitor

Hello Guys, 
The X-Forwarded-For Headers option has already been enabled and it has been set to Enabled for security policy, but the information is not visible.
Something else has to be enabled in the device configuration or in the load balancer?
I foll

Resolved! User-ID Agent: wildcard support in ignore_user_list.txt

A customer of mine uses a mix of prefixes and suffixes for service and privileged accounts respectively, and needs to ignore these accounts to prevent incorrect mappings. This is especially true where policy applies to non-privileged groups, if a non


How do you setup FS-ISAC STIX/TAXII feeds to minemeld?

I was following this thread here:


But nobody responded to my question so I'm starting a new thread hopefully to gain some visibility.  We've upped ou


Anti-Virus section is not visible on PA-TAC Team

 Hi Team,


We have 3 PA-410 installed with PAN-OS 10.1.3. We have Advanced threat prevention license installed on the firewall and we are not able to see the Anti-virus update on the firewall .


The firewall is able to communicate with the Update serve


Auto Assistance


Is there any documents about  Auto Assistance ?

I  am working at local partner ,just want to learn more about it .

Resolved! How to use Office365 as email gateway



We have PA-220 with PAN-OS 9.1. Do you know if it is possible to use our O365 tenant as an email server? I have tried a few configurations but no success 

I am sure that I am using the correct Emal gateway but I do not see where I can fill in


Beko by L0 Member
  • 1 replies

Return traffic log

Is it possible to view return traffic logs in PA. I am running a PBF for HTTP and HTTPS only, it goes through a diff interface. 

Sites or apps with custom ports (not 80 or 443) not working.


I am trying to find the return traffic interface while PBF is


ceapen01 by L1 Bithead
  • 1 replies
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