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Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 41 replies

"threat-exception is invalid" post PAN-OS 8.0.9 upgrade

We have upgraded Panorama to 8.0.9 and started receiving "threat-exception is invalid" error for one of our AV profile. Some of the threats are missing Threat Name and changed to "Unknown". Even after removing those, I keep on getting error message a...

xauth use on global protect tunnels

how many are using xauth on the global protect tunnels and why ? We are using it because we have users using native clients on PC's and phones (don't want to pay for the mobile license for on)? Let me know what you think and the pros and cons of usin...

jdprovine by L4 Transporter
  • 7 replies

Source User in Monitoring tab same time not viewed

This my issue !!! During the snapshot same time the source user is not capture by PA and for this issue the internet for specific user is disconnected after 5 min the connection start again and the source user is showing any idea about this problem M...

MFayez by L2 Linker
  • 1 replies

Android 8 (GP 4.1.0)

Hello,Are someone aware of problems related to incompatibilities between PanOS 7.1.7 and GlobalProtect client v4.1.0 running on Android v8?thank you

Marivi by L3 Networker
  • 0 replies

PA-220 WAN link "not configured but up"

Hello,I need to add a fiber internet line on a PA-220 router but I have an error message:: Not configured but upLink speed: 100 MbpsLink Duplex: half The physical link, the IP configuration and the fiber box are OK I suspect the "HALF" setting should...


SSH decrypt and not decrypt

Hi. I have an ERP server on the inside which must be access from supplier via SSH. Trying both using proxy and no decrypt but always getting Aged out in traffic monitor. I don't have access to the ERP system but I got the routing printed and it looks...

Static Route Removal

Default route via ISP-A (primary) has not yet recovered, even though the monitored IP address (DNS server of ISP-A) is already rechable via the interface connected to ISP-A router. (tested via ping source x.x.x.x host y.y.y.y) I have seen the logs fr...

Resolved! External Dynamic List & URL Filtering

Hello all, I want to use an EDL to try to whitelist a group of approved sites for users and block all other sites. In URL Filtering, I have all other categories set to block, and just allowing the EDL. However, when a user tries to go to one of those...

URL alerting without SSL decryption

Hello all! I've got a question on URL category alerting. I can set up alerting for malware and phishing categories, for example. I get the alerts if the site is HTTP only. I don't seem to get them if it is HTTPS. My question is this... Shouldn't the ...

Resolved! Web server publishing error

Hi! Help, please, with an Internal Web server publication. I have a PaloAltor PA-200, PanOS 7.0.19. I have ext. Internet on Eth1/1 (L3-Untrust zone) and LAN on Eth1/2 (L3-Trust zone). In my LAN I have a Server with Web publication (WebServer), which ...

SPB99RO by L1 Bithead
  • 14 replies

Resolved! weird file in device with TRAPS

Hello,We have devices with TRAPS and we has found files with strange names as !!!!!!!!* and zzzzz*.I we try to modify or execute we get anti-ransomware alert.this files are normal? could be a bug?

Marivi by L3 Networker
  • 7 replies