General Topics

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Resolved! Data center firewall design?

Hi All,

I have couple question in mind when I’m think about implementation PAN firewalls in Data center design. In reviewing design guide “Designing Networks with Palo Alto Networks Firewalls”, mostly where described perimeter firewall with upstream u

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Resolved! Static routing question

I'm managing Pan's on a daily basis, just basic stuff: creating policies, monitoring etc. but routing is something I never had to do before, so I hope I can get a little help from you out here. It would be really appreciated !

We are in the process of

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Resolved! Tools and Techniques to Speed ASA to PAN Migration

I wondered if the community could advise on any methods to migrate configuration from a Cisco ASA 5525 to PAN 3220.

Are there any tools that could assist? Just being able to migrate objects and object groups we be a big help. I only have about 100 ac

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Blocking Amazon Sample music

Is there a way of blocking the sample tracks on Amazon.

We are seeing students at our school playing the 30 second clips of explicit songs.

This can be a problem in a classroom!

Certificate error on GP access

Dear Team,

I am facing the issue certificate error while accessing the GP portal. below is the screenshot.

Below is the troubleshooting steps:-

Generated a new self-signed certificate and apply in SSL/TLS.

Same certificate export and configure in the m

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Resolved! External Dyanmic List Issue

We are planning to feed our Firewall with new EDL. This EDL using client Authentication with SSL certificate. I already imported the CA and Intermediate Certificate and created Cert Profile. the issue is URL error access... I checked the traffic and

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Wildfire categorizing as cat=THREAT but not sure why? How to update FPs?

Hi everyone,

Apologies in advance if this has been asked, but this is my first post re: Wildfire.

We receive e-mail alerts via our SIEM when something is categorized as malicious from our PA device, but I noticed that all that is listed within the pay

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Resolved! Past PAN-OS version

Hi Community,

Is there a way to find out all the PAN-OS versions which were uploaded, installed and executed on a Palo Alto firewall in the past?

Guess this information is hidden somewhere on the TSF but have been unable to find where it´s stored.

Th

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Resolved! Content Update Issue

Hello,

I am trying to update my OSS PA but am receiving an error of "failed to update content with following message encfilesize." I have tried different content versions and the result is the same. The contents are transferred to the PA via SCP.

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Voice Call Signalling Issues - Hold, Transfer, Call Pick-up all randomly fail

At a handful of locations when someone calls in and the staff go to pick-up the call it does not pick-up and continues to ring on other phones in the office. When they place someone on hold, sometimes it does not come off hold and they call is droppe

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Minemeld Autoupdate Erroc

Hello,

I noticed for a while now the Minemeld autoupdate script is returning the following error:

Traceback (most recent call last):

File "/usr/sbin/minemeld-auto-update", line 787, in <module>

main()

File "/usr/sbin/minemeld-auto-update"

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Unencrypted HTTP basic authentication not flagged as a risk/threat?

I was doing a side-by-side comparison of various IDS/IPS sensors, including an inline Suricata sensor, as well as my PAN firewall. Suricata throws an alert if it detects that an HTTP Basic Authentication event crosses the sensor over an unencrypted c

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Resolved! Rule exceptions based on the src & dst zones

Dear all,

Just wondering if there is a way to add exceptions to a rule based on the source and destination zone rather than the IPs itself?

Regards

Master Key Deployment from Panorama

Has anyone deployed a new master key from Panorama to an HA pair? Following the process at https://docs.paloaltonetworks.com/panorama/9-1/panorama-admin/manage-firewalls/manage-the-master-key-from-panorama.html it doesn't mention anything about HA.

P

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Resolved! How to disable config sync in a HA pair?

Hello,

I'am using to PAN devices in a HA pair, and i want to make some changes on one and not on the other before doing a switchover. Can i disable only config synchronisation and let all the other HA functionality up?

Regrds.

Discussions