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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Digital Events are Coming to LIVEcommunity!

Hi everyone, Yesterday we announced the launch of digital events on LIVEcommunity and introduced our first Ask Me Anything (AMA) event — a Q&A session focused on a specific topic where you can connect with experts! The first AMA event is taking place on April 8 at 10AM PDT, all about professional services and how they can help you in di...

jdelio by • L7 Applicator
  • 4637 Views
  • 3 replies
  • 5 Likes

User-id Credential Check TEST?

I have everything configured following the documents I found online. I see from the user-id logs the BF is being exchanged with the FW. My users login using pre-win2000 id's. (LNameFI) Verified by monitoring the id's and IP's in User-id app. So now to try testing. Most sites today require a long ID. Usually your email address. I went to a...

DeadBeef by • L0 Member
  • 2945 Views
  • 1 replies
  • 0 Likes

Corporate Credential Submissions

Hi All, I have a question about Corporate Credential Submissions functionality, specifically when using Domain Credential Filter. To confirm, does this method use the full AD UPN and password to match? E.g - Let's say my logon name is 'josh.test' and full UPN is '[email protected]'. Would Domain Credential Filter match both of these with a vali...

Josh990 by • L2 Linker
  • 2206 Views
  • 1 replies
  • 0 Likes

Resolved! Globalprotect: Externel On Demand logon with RADIUS, internal SSO

Hi Community, my customer wants to use Globalprotect for on demand login with a MFA radius server.Everything fine - configured is and it works. Now, we want to use Globalprotect as an internal UserID source.So every GP-Client needs to do Userlogon SSO when connected to internal network (should be completely transparent to the users). But only on...

Chacko42 by • L4 Transporter
  • 6375 Views
  • 8 replies
  • 0 Likes

GP 5.2.5 PANGPS crash when waking from ModernStandby

We have been seeing this over the last few weeks. Here is the sequence of events when the crash takes place. (EDIT) Crash occurred at 13:01:24 , which is after this line: (P6096-T15724)Info ( 374): 03/29/21 13:01:23:463 tunnel to 63.240.97.1 connected This happens only after the computer wakes from modern standby. And it doesn't happen every t...

Resolved! Random Private MAC address

I use DHCP reservations to ensure the devices on my network get the same IP address every time. I have security and routing policies that depend on known IP addresses. Recently Apple, I’m sure other will follow, enabled a feature that by default that randomly selects a private MAC address when they lease an IP address. I realize that you can dis...

rmcrae by • L3 Networker
  • 4063 Views
  • 1 replies
  • 0 Likes

Resolved! GlobalProtect: always-on pre-logon external and not logon internal is not working

I am trying to setup GP as always-on (pre-logon) when the user is external and not connect while internal. My understanding was that the internal host detection setting was suppose to let the client know that it was internal and not try to connect to the external gateway. That does not seem to work, or most likely I just did not understand the w...

Resolved! GlobalProtect slowness

Is anyone that is using GlobalProtect seeing significant performance issues? We are running PAN OS 5.0.10 and GP 1.2.8. We are also doing full tunnel. When I do a speed test from home without GP enabled I get 20 Mbps down and 5 Mbps up. With GP enabled I get 5 Mbps down and 0.25 Mbps down. Now I understand that I should be seeing some impac...

legeremt by • L0 Member
  • 10431 Views
  • 8 replies
  • 0 Likes

Minemeld support on either Ubuntu 18.04 or 20.04?

Does anyone know when Minemeld may be able to run on either Ubuntu 18.04 or 20.04? It installs fine on 16.04, but with support for Ubuntu 16.04 ending on April 30, 2021, I would like to install it on one of the later releases will will at least have a couple more years of support and security updates. While it installs on 18.04, and I can get ...

RichardB by • L1 Bithead
  • 3592 Views
  • 4 replies
  • 0 Likes

SSO fails by first time login

Hi All, GlobalProtect pre-logon is configured. The computers connect pre-logon just fine. However, if this is the first time a user is logging in, or someone else logged in last and they had to change back to their username, GlobalProtect prompts the user for credentials after windows login, even though everything is configured for SSO. If they ...

How does DNS Sinkhole actually works?

Hi Everyone, i need your help to better undestand how DNS Sinkhole actually works.I mean, i know how it works, how to configure it, but i'm facing a strange behaviour i cannot understand.In the photo i have uploaded i have an example.Both source and destination are in the same subnet (i have obscured the first two octects for privacy)the destina...

dns sinkhole.png
DKanta by • L2 Linker
  • 4077 Views
  • 2 replies
  • 0 Likes

Resolved! Link and path monitoring enabled but no link and path group configured

Hi All, We have Link and path monitoring enabled but no link and path group configured. Actually I never enabled the link and path monitoring so my question is , is it enabled by default? Also, if we don't have any link or path group configured as in my case, is it not active ? I could not find any doc for the same. @BPry Can you please help ...

shafi021 by • L2 Linker
  • 6372 Views
  • 3 replies
  • 0 Likes

QoS profile: Egress Max of Tunneled Traffic + Egress guaranteed of Clear(Regular) Text Traffic > Egress Max of Interface

Hi all,I have some Platform: PA-850, PA-820, ...I have configure QoS profile and apply QoS profile to interface (ethernet1/1) as attach files.When configure QoS profile then: Egress Max of Tunneled Traffic + Egress guaranteed of Clear(Regular) Text Traffic > Egress Max of InterfaceBut, some Platforms then commit -> OK, some Platform then c...

QoS profile_OK.PNG
QoS setting_OK.PNG
QoS error.PNG
ThomasX by • L1 Bithead
  • 3580 Views
  • 1 replies
  • 0 Likes

Global protect for android phones using proxy

Could you please confirm if proxy is supported on the Android GP App. Our end users are using proxies on mobile devices including iOS, Chromebooks, and Android. It appears that only the GP clients on Android are having issues connecting. The GP client reports that there is no internet connection. This used to work 1-2 weeks ago(on old GP version...

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