General Topics

Customer Experience Day is a great day to celebrate YOU!

October 6th is Customer Experience (CX) Day, so the LIVEcommunity wants to celebrate you! Tell us: Who has helped you along your customer journey in the LIVEcommunity or at Palo Alto Networks? Was it a community member? OR What does customer experience day mean to you? Celebrating Customer Experience (CX Day) on LIVEcommunity Check d...

Can't access website from browser on home wifi

My company started to use global protect, but it gives me an issue. I can access any website normally in the office, however, at my home, I can only access certain websites such as Facebook or Apple, other websites such as Google and the company's internal server can't be accessed, browser (chrome) will return ERR_TIMED_OUT. Other browsers are a...

Gemalto with Paloalto

Dears, I want to configure two-factor authentication for the device administrator.Example:- If any admin login in the firewall. the first authentication should be Active directory and the second authentication should be Gemalto. If it is possible please share the configuration documents.

Resolved! Data center firewall design?

Hi All,I have couple question in mind when I’m think about implementation PAN firewalls in Data center design. In reviewing design guide “Designing Networks with Palo Alto Networks Firewalls”, mostly where described perimeter firewall with upstream untrusted networks, exceptionally where we got hierarchical design with trunks between aggregation...

Resolved! Static routing question

I'm managing Pan's on a daily basis, just basic stuff: creating policies, monitoring etc. but routing is something I never had to do before, so I hope I can get a little help from you out here. It would be really appreciated !We are in the process of getting our telephone system to a cloud-based one.Itried the softphone and it connects when I'm ...

Resolved! Tools and Techniques to Speed ASA to PAN Migration

I wondered if the community could advise on any methods to migrate configuration from a Cisco ASA 5525 to PAN 3220. Are there any tools that could assist? Just being able to migrate objects and object groups we be a big help. I only have about 100 access rules so that's not too bad. Thanks for any ideas.

Blocking Amazon Sample music

Is there a way of blocking the sample tracks on Amazon.We are seeing students at our school playing the 30 second clips of explicit songs.This can be a problem in a classroom!

Certificate error on GP access

Dear Team, I am facing the issue certificate error while accessing the GP portal. below is the screenshot. Below is the troubleshooting steps:-Generated a new self-signed certificate and apply in SSL/TLS.Same certificate export and configure in the machine as well as browser.Can anyone help me on this? Clear the

Resolved! External Dyanmic List Issue

We are planning to feed our Firewall with new EDL. This EDL using client Authentication with SSL certificate. I already imported the CA and Intermediate Certificate and created Cert Profile. the issue is URL error access... I checked the traffic and it is allowed to EDL site.Any Help!Please

Wildfire categorizing as cat=THREAT but not sure why? How to update FPs?

Hi everyone,Apologies in advance if this has been asked, but this is my first post re: Wildfire. We receive e-mail alerts via our SIEM when something is categorized as malicious from our PA device, but I noticed that all that is listed within the payload that tells me why it was categorized as a threat is: "cat=THREAT" As well as the hash which...

Resolved! Past PAN-OS version

Hi Community, Is there a way to find out all the PAN-OS versions which were uploaded, installed and executed on a Palo Alto firewall in the past? Guess this information is hidden somewhere on the TSF but have been unable to find where it´s stored. Thanks.Ho.

Resolved! Content Update Issue

Hello, I am trying to update my OSS PA but am receiving an error of "failed to update content with following message encfilesize." I have tried different content versions and the result is the same. The contents are transferred to the PA via SCP. And unfortunately, I can't update PanOS without being able to update the content first. There i...

Voice Call Signalling Issues - Hold, Transfer, Call Pick-up all randomly fail

At a handful of locations when someone calls in and the staff go to pick-up the call it does not pick-up and continues to ring on other phones in the office. When they place someone on hold, sometimes it does not come off hold and they call is dropped. When they transfer someone it does not always transfer the call. Cisco Call Manager shop.We ha...

Unencrypted HTTP basic authentication not flagged as a risk/threat?

I was doing a side-by-side comparison of various IDS/IPS sensors, including an inline Suricata sensor, as well as my PAN firewall. Suricata throws an alert if it detects that an HTTP Basic Authentication event crosses the sensor over an unencrypted connection, but the PAN firewall doesn't. This should throw an alert of some kind, as HTTP Basic A...

Resolved! Rule exceptions based on the src & dst zones

Dear all, Just wondering if there is a way to add exceptions to a rule based on the source and destination zone rather than the IPs itself? Regards

Discussions

Customer Experience Day is a great day to celebrate YOU!

Can't access website from browser on home wifi