General Topics

User-id doesn't work on SSID

I have PAN UID agent mapping IP-to-usernames. It works like a gem for internal users but not on the DMZ which allows company phones with their AD creds. I am not seeing any usernames for these users although they authenticate against AD server. has anyone experienced this before? Please provide me your inputs. TIA

Resolved! URL Filtering Rule-Allowed Users to websites stops working for a few seconds.

Hi Guys I have a problem,i set up URL filtering to block users from certian catogories and linked it to my security rule.-Works great. Created new URL filter to allow Management to catogories which is blocked,created new Security rule and linked new URL Filter-Also works,but then every few hours or so the Allowed rule gets bypassed and Allowed c...

Commit error profile compiler can not find tid 40006 in threat database

Hi, We are having issues with commit in the FWs from last Wednesday. The error that we receive is: "Error: Profile compiler : can not find tid 40006 in threat database". The commit finishes correctly, but with the warning of the error.We have revert the content update of the apps and threats to a previous one and the commit finishes correctly. W...

NAT + DIPP question

Hi - we have experienced an issue where users in a certain zone were having intermittent problems accessing the internet. We speculated that there could be a NAT issue, and the pool might be full, or translations just werent working. The pool is large and it shouldn't be fillling up. As a troubleshooting step, we enabled overload / DIPP on the N...

Resolved! Hello from Myky (formerly known as TranceforLife)

Hello All, Just want to say "Hi". I will be an active member from now on so looking forward to meeting you all here. Thanks,Myky

POC in AWS - Palo Alto Active/Active under NLB

Working on a POC. Have two firewalls sitting under an NLB. One of the firewalls routes traffic to database. This appears to be a limitation on the VPC route tables. With traffic from App server destined for the DB, it goes through AZA palo alto. What advice do you have if this firewall dies? Anyone else experience the limitation with having ...

PXE Boot Not Working

Hello everyone,I have a new issue where a PA3020 has been placed between Client and Server subnets on the network. Since this install, building new PCs using PXE boot and deploying Applications using Windows SCCM no longer works.The build starts and the client picks an IP address. On the logs, I can see successful traffic flows between Client an...

Resolved! User ID and LDAP configuration

Hi ,I am a beginner to PA Networks.Can anyone please provide any document to configure the LDAP tree structure in WIN 2008 sever AD. So that PA user agent fetches the user - ip mapping information.Thanks

Auto update of trusted root CA

Hello, Our PANs are not updating the list of trusted root CA certificates which is causing issues with services such as Microsoft Skype for Business and other applications as we have SSL decryption enabled. Using PAN-OS 8.0.7For example, Microsoft uses certificates signed by DigiCert Baltimore Root. I've checked on Panorama, our DC PANs and our ...

Analysis ransomware

Hi, One of our servers have been infected by any kind of ransomware. We can see several files encripted. So we are seeing any evidence about the infection in the PA. The only trace that we saw in PA is that the infected server sends many dns sessions to strange domains: S is there any way to prevent these external dns sessions? are these session...

Resolved! MS Updates blocked

It appears as though all of the sudden ms-upate traffic is being picked up as either session-end reason threat or n/a and updates are failing on my MS servers. Regardless of the server they all seem to be hitting the unidentified default rule at the bottom.

what does these values mean snmpEtherStatsRXNoErrors and snmpEtherStatsTXNoErrors ?

Hi, Trying to rule out the a file transfer througputput issue, looking at the interface stats, 1. Is there a technote explain these values mean?2. What are these values mean snmpEtherStatsRXNoErrors and snmpEtherStatsTXNoErrors ? Thanks, E admin@PAN5260(active)> show system state filter-pretty sys.s1.p21.*sys.s1.p21.capability: [auto,40G...

Is there a way to make URL custom allow list take precedence over the block lists

Hi All, I have an issue where we at times we block whole domains but we sometimes need to allow one sub-domain through. We recently put in the Palo Alto content filter and we have found it behaves very differently to our previous content filter which read the custom allow list first before proceeding to the block list. I found this article htt...

Site to Site VPN cannot use any private network range

Hello,I have to set up a Site-to-Site VPN so our users can access some resources on a clients network. As we had here a lab firewall, another Palo Alto, I set up a test between our production and lab. This worked and I was able to connect. For the actual connection to the client, their side is a Cisco ASA. I provided our Peer IP(Public IP) and i...

Resolved! Standard License Expired

My Standard License on PA says it expired, however the description on it is same as the last box which says License am I missing something ? License