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Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 19230 Views
  • 41 replies
  • 32 Likes

Resolved! Cannot log in after 5.0.5 upgrade

After upgrading from PAN-OS 5.0.4 to 5.0.5 and rebooting the primary 3020 of an HA pair, the logins we normally use tied to our Active Directory accounts are not working; they are giving us Invalid Logon messages. These Invalid Logon messages occur i...

Resolved! Virtual IP

HiWe have a scenario wherein we should create a virtual private IP in Palo Alto and that virtual IP will connect to a public IP. For example:PA LAN IP: 192.168.1.1PA PUBLIC IP: 9.9.9.9Firewall Virtual IP: 192.168.1.254Public IP: 1.2.3.4Users will con...

Resolved! Skype-probe rule catching other traffic

I have implemented the suggested Skype-Probe allow rule in order to block Skype. I have noticed that this rule will also catch traffic that is of the Application type Incomple and Insufficient-data. Just currious as to why it is ending up in this rul...

merrydc by L1 Bithead
  • 1045 Views
  • 2 replies
  • 0 Likes

Resolved! iPad App fails to connect

I have the global protect license and an active global protect subscription. Windows Laptops, Mac Laptops, and Android devices (using the app) can connect and access network resources. However I try with the iPad and it fails immediately. I get "Cann...

nthen by L3 Networker
  • 2153 Views
  • 6 replies
  • 0 Likes

Unable to get exchange logs

Hi,I have a PA500 on PANOS 4.1.9I'm doing some testing with Exchange, managing to get logs to identify iphones, ipads and android devices without a Captive Portal.Installed USER-ID agent version 5.0.2-2 on a DC, done auto discovery, removed all DCs a...

Resolved! Captive Portal Behavior

We have configured the captive portal for category 'Adult and Pornography' . Our question is, will the captive portal start every time or only when you are an unknown user? If the user is known (using Active Directory), is the user still being prompt...

bbsoc by L2 Linker
  • 1534 Views
  • 4 replies
  • 0 Likes

What do 'SML VM Checks' and 'Detector Threats' do?

HelloWhat do 'SML VM Checks' and 'Detector Threats' do in software pool?These value was 1 when delayed to connect Web-Server.Connection is normal when these value was high.What do theses do? and what something do these influence FW?Thanks

Resolved! Unblock an ip after the block-ip action

Is there a way other than waiting for the timeout to expire to remove an ip from the list of blocked ip's once it is blocked by a rule with an action of block-ip? I hope that makes sense :smileyhappy:.Thanks,Jim

jmayne by Not applicable
  • 2041 Views
  • 4 replies
  • 0 Likes

Report for CPU, Throughput, or Session

Hi,PA can create report for Traffic, Threats, URL... very well.However, I don't see any way to create report for CPU, Throughput, or Session in long time (about one week, or one month, whatever time),Please let me know, can PA do that?Note: Do not us...

ThongPD by L1 Bithead
  • 823 Views
  • 3 replies
  • 0 Likes

Active FTP Timeout Issue

Working with Active FTP, we are having problems with transferring files larger than 1.5GB because the control channel hits the idle session timeout for FTP (set at 1800 seconds). Temporarily we have increased the timeout to 5400 seconds as a workarou...

Resolved! Question on Admin roles and what they see

We have an intern who we have given admin rights to our Palo Alto boxes and Panorama. I created a custom Intern role for him that just gave him access to the logs and reports and things but then read only to everything else. What is happening is when...

JeffTQT by L2 Linker
  • 900 Views
  • 3 replies
  • 0 Likes

Resolved! Configuring s to s VPN between three devices.

Hi All,..We have two clients who have same ip subnets for VPN users ( ex. 192.168.29.0/24). Is it possible to configure PaloAlto to support both VPNs for different source users. VPN1: Source- 10.66.249.0/24 Destination- 192.168.29.0/24 Peer IP- X.X.X...

Gururaj by L4 Transporter
  • 534 Views
  • 4 replies
  • 0 Likes
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