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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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source of user-id data

I'm troubleshooting what appears to be an issue with user-id. I want to confirm I'm identifying the correct Window Event Logs the User-ID Agent captures to populate the User-ID data. I'm reviewing the logs in Splunk, so the source is shows as WinEventLog:Security. It of course contains the source IP, username, and a message indcating a logon eve...

GlobalProtect disconnecting the RDP connection when trying to connect

Hello, So I work in education and our department is currently having an issue with the most recent GlobalProtect update (6.2.2-259) pushed onto us. Some of our staff members use GlobalProtect on their work-from-home laptops and connect to their office PCs through a RDP connection. We have a document imaging software that staff use which req...

armedina by • L0 Member
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Hardware Temperature: Description

Hello EverybodyI'm trying to monitor the temperature of different components with the oid 1.3.6.1.2.1.47.1.1.1.1.2 from my PA5220There are some other items which i already filtered. But i don't understand the meanings from the Descriptions. Can Anyone explaine me the following Descriptions of the entities?:ENTITY-MIB::entPhysicalDescr.19 = STRI...

Netziii by • L0 Member
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  • 2 replies
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Layer 3 Ethernet Interface vs Layer 3 VLAN interface

Trying to really understand the difference here. I have never made a Layer 3 VLAN interface using the VLAN tab on "interfaces". When I make a layer 3 interface I use Ethernet Layer 3 interface that connects downstream to a switch. From what I can tell Layer 3 VLAN interface is a scenario for when you have physical clients connected to the fire...

Firewall PA doesn't process network traffic.

Hi everyone! First, sorry 'cause my English is not good. My issue don't let me sleep. My firewall (PA-3410 v11.0.0-h1) doesn't process traffic, I can't do ping at other interface than MGMT. The Monitor is clear!. The only thing I have observed is that the traffic reaches the MAC interface, but the CPU counter does not increase. After a few min...

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GlobalProtect windows negating/disabling RSA Authentication

We use RSA's MFA Agent for Windows authentication. When we install or update GlobalProtect, it disables the MFA Agent at Windows login until we connect at least once via the VPN. It appears it is adding itself as an authentication provider into the Windows Login UI and I suspect it is related to these registry entries below. Has anyone found ...

Zone to zone interaction PBF

Hi All, i have some doubts .... 1.i have three zone TRUST,DMZ,UNTRUST. 2.there is a nat policy from TRUST zone, DMZ zone to untrust 3.all interface is under same VR .and there i haven't add any static route yet. instead i create a PBF rule from both TRUST AND DMZ to UNTRUST (destination interface=untrust interface, next-hop untrust pc) 4.Secur...

VRF lite two different set

I want to use two Virtual Router VRF router-28 and VRF router-128 WRF-Router-28 for wan, inside DMz Second-Router-128 WAN, INSIDE and DMZ Separation port connection for two set of DMZ, WAN and inside this all allow for PA-440? I'm trying to use as two virtual firewall to one physcial it's don't speed throughout wan connect is very slwo

Resolved! CLI Arp table result

Hey, I wonder if the "Show arp all" command doenst show the IP - MAC pairs if they are not matching the IP range of the VLAN (which is defined by subinterface) ? Like on the ethernet1/2.50 (which range is 10.66.50.1/24) i wont see the 10.66.51.X IP?

Resolved! Failed to update content package

Good Evening, I'm having problem installa dynamic updates (PA3020 sw ver 9.1.18) Application and Threats. Everytime I tried to install manually or authomatically I receive this error in system log Failed to upgrade Content package to version <unknown version> Content package downloaded but installation could not be scheduled' Antivirus Upd...

unibg_it by • L1 Bithead
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  • 5 replies
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Error 503: Service Unavailable

Hello! I am configuring an ha cluster Fw 440.Firmware 10.1.3 When i push "commit" i lost gui access. I can ping andaccessvia ssh to fw. I recover the gui access via cli:request restart system. I have updatefirmware to 10.1.11-h5 but i happen the same or something worst! main fw never gotaccessvia gui Bakcup fw happen the same than before ...

Cannot Create Account on CSP

Hi, we've received our PA-445 but cannot create a Customer Support Portal account for it. After entering the serial number and sales order number I receive the following error: Unable to create user account, request matches multiple Support Accounts. Anyideas, please? Thanks, Nick

ewgnickp by • L0 Member
  • 1828 Views
  • 2 replies
  • 1 Likes
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