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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4111 Views
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X-VPN not getting decrypted

Hello, We would like to block the application X-VPN (used on apple iOS system as a VPN app). Using PAN-OS 8.0.1The firewall sees the traffic as either SSL, web-browsing or google base traffic and doesn’t appear to be decrypting it.The session ID says the URL is for bing.com in the session but the destination is 104.156.232.205.vultr.com which is...

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Farzana by • L4 Transporter
  • 12714 Views
  • 7 replies
  • 0 Likes

Resolved! Failed to download dynamic updates

Hello, I haven't been able to download any dynamic updates to our Palo VM-100 for a little over an hour. The message Failed to download file appears and in the system log I see connection to update server closed.For example, I also tried to download an older version of Global Protect, but this download also fails. Interestingly, for example, cur...

Inline ML always shows "unknown"

I'm trying to figure out if the "Inline ML" feature is working. A quick search of my logs for "dynamic-classification-verdict neq unknown" returns zero results. I found a support article with a sample file, but it says I have to host it on my own webserver. Does anyone have another way I can test it?

Maxstr by • L1 Bithead
  • 2156 Views
  • 1 replies
  • 0 Likes

Block from old Browser Version

Hi Community, I work to create a role that should block old browser versions. But I have not found out this special point how you can say from a certain version that these are blocked and only allowed from the safe status. Is there a solution? Many thanks for your help

holmegan by • L0 Member
  • 4735 Views
  • 1 replies
  • 0 Likes

Resolved! Wildfire performance lag

Hi All, Can you advise on any current known issues or bugs pertaining to wildfire performance lag?We've encountered an issue where the Wildfire instance seems to be lagging by approx 2.5-3 hours - file submissions from 11:46 till 14:36 still in "pending" state. Cheers,Robyn

RobynLee by • L0 Member
  • 3021 Views
  • 2 replies
  • 0 Likes

decryption error - response page not displaying to user

HiWe have set a new decryption profile that is hardened to a new 10.0.6 PA 3250.Most things seem ok however when we go to the guardian website we just get a this site cant be reached page. It would be great if the user got a response page saying decryption error. Is there a way to get this? There could be others (lots of General TLS protocol er...

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Regarding logrcvr during commit in PA box.

PAN os 10.1.0 has been installed and deployed in HA(Active/Passive), while making commit after new policy creation or modifying existing policy, I got error as "client logrcvr phase 1 failure, configuration is invalid".

Log space

Hi - I know there are plenty of discussion about log size - but I don't think anything answers my query.We installed out Palo Altos (2x 4050s) at the weekend. They sit between our internal datacentres and the rest of the customers network - so they are not internet facing. We log traffic (at start and end) and threat logs (alert on AV/Spy/Vulner...

fmd by • L3 Networker
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Resolved! A customer has a question about the pa-5220 they are using.

1. Customers want to use nat. How many ips can be assigned to snat and dnat respectively?https://www.paloaltonetworks.com/products/product-comparison?chosen=pa-5220,pa-3260According to the address above, pa-5220 can use up to 6000 nat rules, I wonder if this is correct.2. Customers want to use snat and dnat in the same band. At this time, I want...

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