General Topics

Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Welcome to the General Topics Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating:

 

Rules and Best Practices

 

  1. Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussion
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JayGolf by Community Team Member
  • 776 Views
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Customer ID or Sales Id

Good day, I have a trouble creating an account for customer support, I don't know where can i find the customer id or sales id. Hope you help me with this problem. Thank you

jreyes by L0 Member
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  • 1 replies
  • 0 Likes

Seeing Decryption Policy Usage on Prisma.

Does anyone know if there is a way to see what traffic, or if traffic, is hitting decryption policies for Prisma traffic? I have some policies I would like to clean up if I can, but unlike security policies, I can't seem to filter traffic that may be

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PAN syslog stream into AWS S3 bucket

I am looking for creative ways to get my VM-300 instances to syslog directly into an S3 bucket for pickup by our logging systems. 

Given the PAN only has the ability to send syslog TCP to an endpoint I am not sure this is possible without some middlew

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danecott by L1 Bithead
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  • 5 replies
  • 0 Likes

Authentication server option

I have a new Palo Alto 820 and my Radius server is a Juniper running 9.1 .  At this time my Cisco and other device use a share key to Authenticate to the Juniper device.  On the Palo 820 Pan os 9.1.4 it want me to use the following Auth methods "PEAP

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Resolved! SSL decryption issue for Windows Store

Hello,

 

After enabling SSL Decryption, we cannot download from Windows store. Getting error below.

Tried excluding hostname with Microsoft but no luck. How to fix this issue?

 

 

 

Thanks in advance.

Error-windows-store.jpg
exclude-store-list-decrypt.JPG
Farzana by L4 Transporter
  • 18075 Views
  • 14 replies
  • 0 Likes

PXE boot not working through FW

Hi all,

I have a FW with PanOS 9.1.7 that is causing PXE boot issues with TFTP protocol.

When traffic is not routed through the firewall it all works and I have seen several threads about this problem but no solution.

 

DHCP server: Windows Server 2012 R

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Resolved! Azure HA not coming up

Do I need license to test Azure HA scenario. I am following all the steps but HA1 doesn't come up.

I don't have any licenses. And doing a test run of implementation as HA active/passive.

Default 10.0 gets installed with BYOL, but we don't have license

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raji_toor by L4 Transporter
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  • 2 replies
  • 0 Likes

Resolved! Finally have pre-login working - but now

I'm excited to finally have pre-login working per the logs below. But after the successful certificate based pre-login, 

portal-getconfig fails. On the pan the error message is "Failed to get client configuration". Any advise on how to troubleshoot th

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MichaelMedwid_0-1620266069104.png

SSL Decryption Issues - MacOS Big Sur 11.2.3

We have had SSL decryption configured since we deployed Palo Alto firewalls and it works with little issue on our Windows OS platforms. We have a new project to deploy a few MacOS clients as the application development team requires the ability to te

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How long time will need to prepar the PCNSA

Hi everyone


 I would like to prepare the certification  PCNSA.

My idea is to pay the tax exam as soon as posible will make force me to study the exam. I would like to know how many hours and time will need for I am going to the exam.

 

Regards

 

 

Athan123 by L0 Member
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  • 0 Likes

Resolved! 2 ISP NAT question

Hello,

 

we have 2 ISPs . .

Static route with metric 10 for the 1st one and another static route with metric 20 for the second one .

We have 2 nat rules for LAN. 1st one is via ISP1  and 2nd is via ISP2.

So when we change the default route we need to reor

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stef by L2 Linker
  • 2145 Views
  • 1 replies
  • 0 Likes
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