General Topics

Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Welcome to the General Topics Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating:

 

Rules and Best Practices

 

  1. Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussion
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JayGolf by Community Team Member
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Resolved! Predefined Firewall Report Error - No matching data found

Hello,

 

Has anyone come across problems generating the predefined report with the error " No matching data found" as per the below?

 

 

I have tried rebooting the management server, I have also confirmed that the predefined reports are all enabled I also

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Sarc845 by L2 Linker
  • 6594 Views
  • 5 replies
  • 1 Likes

User-Id Mapping / Ignore user list

Hello,

I am running into an issue with Global Protect users due to remoting into other machines with other credentials. I have read extensive articles about the issue and understand that the firewall can only map one user name to an IP. That appears t

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Zone Protection drops traffic

We have below settings for  our untrust zone protection. We don't see a high CPS rate but we still see packets getting dropped, and has now started effecting us. Any guidance would be helpful.

PANO9.0.11/5250

 

 

 

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raji_toor by L4 Transporter
  • 6086 Views
  • 9 replies
  • 0 Likes

Unexpect single port disconnection from PA-220

My client's PA 220 cannot reach to his gateway. However, after he has reboot his PA, the connection is back, but only for few hours long! No matter how I have add the MAC address and troubshoot the problem of the system.  I have checked both port on

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Resolved! Cannot view config difference in Panorama

Hello,

 

When I do a 'show config diff' from CLI in Panorama, all I get is something like:

-    outfile /opt/pancfg/session/pan/user_tmp/6822880318474071/opresult.out.10687;

+    outfile /opt/pancfg/session/pan/user_tmp/6822880318474071/opresult.out.1068

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Minemeld miner that accepts email addresses.

Hello Guys,

Am new to mine-meld and trying to add a node/miner that can collect email addresses.

I was able to find the Prototype aggregator "stdlib.aggregatorEmailAddress" but not the prototype Type=miner and indicator=email-addr.

Could someone please

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LIVEcommunity account lost (or stolen?)

Hi everybody! Today I logged into my LIVEcommunity account as usual, but my profile has gone. It seems that I got a brand new account, while the original one is not accessible. This is my original profile: https://live.paloaltonetworks.com/t5/user/vi

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grenzi by L0 Member
  • 3639 Views
  • 3 replies
  • 0 Likes

Resolved! User Group Count exceeds threshold - PANORAMA

Hi Folks, looking for advice on an alert which is bugging me.

 

Our Panorama instance regularly (2 per hour) reports that:

Panorama - SYSTEM ALERT : high : User Group count of 12080 exceeds threshold of 10000

 

Now this is correct - as it comes from two (

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GN_ROS by L1 Bithead
  • 5851 Views
  • 8 replies
  • 0 Likes

Resolved! GP disconnect intermittely

Hi All,

 

The users are able to connect and work for sometime and then traffic flow stops; although Global Protect Agent shows that VPN is connected.

The user have to disconnect and reconnect again, then it will work for sometime and stops again.

 

This i

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