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Thank You for Filling Out the LIVEcommunity Experience Survey!

If you've visited LIVEcommunity anytime recently, you've probably seen a pop-up asking for your feedback. We've deployed this survey since April 2020 for new and returning visitors alike as a way to gather feedback from our users. 


In the past six


jforsythe by Community Team Member
  • 1 replies

Resolved! Query on how to to use filtering or search scope

We are using PA-850.


We are constantly getting alert: Error for user group count exceeds 1000 threshold.


We understand the error is due to hardware limitation of the PA model and it is restricted to 1,000 AD groups.
We would like to know how to use f

URL filtering does not work with Firefox

I am applying URL Filtering but I notice that with chronium type browsers it applies the blocking, making tests I see that the filters are not being applied when you surf with Firefox.

You can even enter XXX pages.

What's wrong?

I am bringing user group


cli error messages during boot

Dear community,


after factory resetting one of our pa220s i am seeing multiple error messages during boot up


Starting ntpd: [ OK ] FATAL: Module nfsd not found. FATAL: Error running install command for nfsd Starting NFS services: [ OK ] Starti...

VPN Palo Alto<->Cisco router issue



We have a VPN between PA and cisco router. THE VPN is UP but we are having a strange behaviour with Phase1 lifetime.

WHen the lifetime phase1 expired (24hour), the phase1 goes down in CISCO side, and we need to renegotiate pahse1 in order to get u


BigPalo by L4 Transporter
  • 1 replies

Resolved! Minimum supported GlobalProtect version and compatibility

Greetings all,


This morning I moved our GlobalProtect from a 4.0.x release to 5.0.7. We're planning on a maintenance tonight to upgrade our firewalls to 9.0.6 and I noticed that there is a minimum supported GlobalProtect version of 4.1 for the 9.0 pl


jsalmans by L4 Transporter
  • 1 replies

remove disk fromPAN 3220

I need the process of how to remove the hard drive from a PAN 3220 since I cannot enter maintenance mode and before doing the RMA for the firewall, I must clean the disk

Panorama: config output on CLI


I would like to backup and restore a panorama like I can with the firewall, on the firewall i set "set cli op-command-xml-output on" and get the config via the console, then bootstrap the firewall to restore the config...
now i am wondering how I c


CLIq by L3 Networker
  • 11 replies

Resolved! PA-220 Strange IP Spoofing Behaviour


My colleague and myself are complete Palo newbies so apologies as this is probably covered elsewhere but I don't know what to search for as I've never seen a firewall do this.  We bought a PA-220 for evaluation intending to possibly move away from


Resolved! Navigation Permits Expire - AD Groups

I recently implemented a policy that allows certain users who belong to a group in my Active Directory to go online. It seems to work well but after a while users report not being able to browse even if the LAN connection is maintained. The funny thi


Resolved! PANOS 9.0 DDNS PPPoE



Can anyone tell me if they have had any sucess using the DDNS feature in PAN OS v 9.0 when using a PPPoE connection.

The only option I have is DHCP and this throws an error when commiting the rule base to the firewall, looking at the runtime stats


Marc_T by L2 Linker
  • 6 replies

sensitive information in PA 3200

I have a firewall  PA 3220 to send by RMA to Palo ALto , but first, the client wants to make sure that he has no sensitive information inside, can someone tell me if this is the case or what should be done for the return of the equipment without expo


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