General Topics

Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

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kiwi by Community Team Member
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Welcome to the General Topics Discussions!

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Rules and Best Practices

 

  1. Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussion
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JayGolf by Community Team Member
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Content and Antivirus updates failing

Anybody else encountering this issue in the last days?

Content and antivirus updates are failing with "Failed to download due to generic communication error. Please try again later."

The internet access itself is OK. The issue seems to be on the Palo A

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Anon1 by L4 Transporter
  • 7875 Views
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Resolved! HA between two different Palo Alto Networks devices

Hello,

Can I set up a HA between PA-500 and PA-220?

I searched a response to my question in the PA documentations but I found that it is required to have two same model of Palo Alto Networks:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?i

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ra7oub4 by L2 Linker
  • 3274 Views
  • 1 replies
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Traffic Shaping requirement

Our customer wants to shape the traffic to 40 mbps user.

 

I can see they have a QOS rule for all Traffic, class 4 is in use, does it mean the current shaping is 400 mbps?

 

Is it per client or overall? How do we achieve customer request (traffic shaping

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Class.png

Multiple URL Global Protect Multiple FQDN

We would like to use multiple URL's to access our Palo with Multiple LDAP authentication.

 

portal.company1.com 

LDAP1

 

portal.company2.com

LDAP2

 

portal.company3.com

LDAP3

 

We could also do like 

 

C1.company.com

LDAP1

C2company.com

LDAP2

C3company.com

LDAP3

 

Can a

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GlobalProtect - Windows 10 - Client Won't display

I have a fresh install of Windows 10.  When I right click on the GlobalProtect icon in the tray no menu ever shows up.  I see the GlobalProtect icon in the taskbar but any click on it will make icon dissappear.  Any ideas or workarounds?

 

I have re-in

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egv12wQ

GlobalPotect initial login

 

I have deployed the GlobalProtect Always-On VPN via the MSI.exe, where the external gateway is specified. The GP client installs fine on the Windows endpoints.

 

The remote user logs into the Win 10 endpoint with their Windows domain credentials as no

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rchung54 by L2 Linker
  • 2842 Views
  • 3 replies
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Resolved! PA5050 | PSU | two failed power supplies

Hi All,


We have a dead PA5050 device due to double failure of PSU.
One day failed first power supply and PA5050 worked fine on remaining only. A day after failed second power supply and PA5050 died.
As soon as our support contract ended  we can not ask

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pa5050PSU.jpg
IHEP by L1 Bithead
  • 5281 Views
  • 5 replies
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Different log retention periods

Hi,

 

for privacy reasons our customer has different log retention periods. He want's to delete all personally identifiable traffic log for traffic from internal to external to delete after 7 days. Also traffic logs for blocked traffic from externel to

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