This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community and translation experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
Buy or Renew
Buy or Renew
General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Start a conversation

Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

kiwi_0-1745308399217.png
kiwi by • Community Team Member
  • 4455 Views
  • 0 replies
  • 0 Likes

Whatsapp traffic cannot recognize in PA for iPhone user.

Recently iPhone users only facing in WhatsApp "connecting" message, User could not send a message and make a call on corporate wireless network But, working in mobile network. It was working before, day by day users facing this issue is increasing. Still WhatsApp working for some of the iPhone users on same wireless network. Tried IOS software...

SysLog setup not working

Hi, I am using PA-2050, with PAN OS 4.1.3.From few days I am trying to configure the syslog to be sent to a central logging system. I followed every possible documentation, but I am not getting any syslogs coming to the syslog server. I tried on syslog server on linux and windows. I tried splunk, kiwi and few more. and finally I could conclude ...

GlobalProtect Split DNS configuration

I'm looking to configure split tunneling and DNS in the following way: If the DNS request is from a defined list, send the query to the tunnel DNS servers, if not, send through local adapter DNS. If the resulting reply contains an IP in the defined route, send it through the tunnel, otherwise out the local adapter. Every configuration I have...

JoeLane by • L0 Member
  • 2880 Views
  • 3 replies
  • 0 Likes

Resolved! Routing logs

Hello... I have a question regarding default static route logs. We 2 ISP links configured with path monitoring at default settings (Failure Condition=Any, Preemp HT=2min, PI=3 & PC=5) As seen in the attached logs, there are alternate path-monitor-failed and recovered but in the attached screenshot, both links failed and then recovered. Altho...

Need to Export last 90 days logs

Hi Friends, We have a customer who wants to Export Last 90 days traffic logs from the firewall for Audit Purpose. We have tried to generate them via Custom Managed Reports but no luck and more over we came to know that there is some logs exporting issues in 10.2.4 PAN OS version so we have suggested them to upgrade to the latest 10.2.8-h3 Co...

Satyak by • L3 Networker
  • 3148 Views
  • 5 replies
  • 0 Likes

Pan-OS end of life list

I am looking to upgrade the software on our firewall to version 10.2.9-h1. I know it has and end of life scheduled for August of 2025. Is that the same end of life from version 10.2.0 through 10.2.9-h1 or does each iteration have its own end of life? There are about 30 software versions between 10.2.0 and 10.2.9-h1. Thank you in advance.

SAklil_0-1715727270115.png
S.Aklil by • L1 Bithead
  • 2647 Views
  • 2 replies
  • 0 Likes

Resolved! Admin password not changing

Trying to setup a few PA-410 firewalls . I have one that is not taking the password change, regardless of whether I try from the Web UI or console. In both they say password changed, but only the default password works. Anything else I can do?

Jonesy by • L1 Bithead
  • 3277 Views
  • 4 replies
  • 0 Likes

Passive DNS Feature

hi, Please give me suggestion how to apply " Passive DNS Feature " in PAN-OS 10.0.X version because got link in that it is not suggested to apply this feature on PAN os 10.0.x. please find below link and do needful.https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGHCA0D "

SurajN by • L2 Linker
  • 5416 Views
  • 5 replies
  • 0 Likes

Error comparing with candidate config

Hi, We have an issue in our PA cluster. When we try to compare the candidate config in DEVICE->AUDIT CONFIG we get this error:"failed to get content for 'base--candidate'" Version is 10.2.9-h1

BigPalo by • L4 Transporter
  • 2601 Views
  • 1 replies
  • 0 Likes

Resolved! userid and password not working

Hello, I have a PA-3020 appliance and at the startup changed my password and then did a factory reset. at the following prompt . PA-HDF login I put in username and password and keep getting that login is incorrect. Is there another way to physically reset the appliance so that I can login? Thanks

moman63 by • L0 Member
  • 2501 Views
  • 2 replies
  • 0 Likes

PA-850

Hello all, Could you please give me correct US and EU ECCN for PA-850? Thank you in advance. Best regards,

smacura by • L1 Bithead
  • 3111 Views
  • 2 replies
  • 0 Likes

Resolved! Remote Command Execution Vulnerability

Hi, We have detected so may critical vulnerability in our firewall . i have attached the screenshots. 1.is there a way to avoid these kind of traffic? 2.where can i find more about how to block these kind of traffic?

  • 24376 Posts
  • 124 Subscriptions
Top Solution Authors
View All
Top Liked Authors
View All
Labels
LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2026 - Palo Alto Networks