General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

How and Why to Accept a Solution to Your Post

Did you know that you can help your fellow community members by accepting solutions when a reply answers your question Accepted solutions are a super-helpful resource in the community, and we want to make sure our members understand how this feature

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JayGolf by Community Team Member
  • 923 Views
  • 1 replies
  • 8 Likes

Resolved! Sinkhole vs whitelising url

Does the sinkhole take precedence over whitelisting? We whitelisted a url and are sinkholing parked categories. I can request to have the category changed, but was not sure which took precedence. 

gfleming by L0 Member
  • 1317 Views
  • 2 replies
  • 0 Likes

Resolved! Always on GP Using Local CA for Prelogin and SAML Auth

I am building and always on VPN with Prelogin (both windows and MAC) and SAML authentication. Everything works as expected with PC computers. With the MAC computers, we see the Prelogin connection, Then it is supposed to switch to user authentication

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Carleton by L2 Linker
  • 1153 Views
  • 1 replies
  • 0 Likes

office365 uploading App-ID not recognized error

Dear Team,

 

There is a symptom that the office365 application is not recognized correctly.

 

For example, if you connect to the office WEB (office.com) and create powerpoint and word documents, they are recognized as 'ms-powerpoint-online' and 'ms-s

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PA in Azure intermittent connection

Hi,

 

Newbie here for Palo Alto and thanks in advance for any help/comments. We have a customer who has a PA-220 on-prem for their internet and PA in Azure for their cloud app server. Internet is working fine in their on-prem and has a Site-to-Site v

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Palo Alto - Barracuda IPsec VPN problems

We've a IPsec-VPN IKEv2 between Palo Alto (10.0.7) and Barracuda (8.0.5-0341) with 10 IPsec tunnels, one VPN-tunnel per subnet-pair, on Palo side "proxy IDs".

At least once every day, some of these ipsec-tunnels go down and can only be forced to come

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ChrisCon by L2 Linker
  • 11717 Views
  • 12 replies
  • 0 Likes

WinRM-HTTP fails with the error 401

Hello, I'd like to request some advice on trying to shift away from WMI to WinRM-HTTP/S based User-ID. 

 

I followed the set-up guide by Palo and User-ID server monitoring is able to connect to the domain controller over WinRM-HTTP, but only every hour

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Megrretz by L1 Bithead
  • 11844 Views
  • 8 replies
  • 0 Likes

Resolved! Web interface not working

Hi

 

About 2-3 month ago, my ability to edit tags for ip addresses or any object doesn't work. the tag field compacts to 0pixel height !

I have attached a screen shot you can see the item has tags, but when you open it up the tag field is collapsed w

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Resolved! PAN-DB URL Categorization - Server Error (500)

 

Hi,

 I an trying to make a change request for a URL on the support page.
I can fill in all fields, but when I press send, a server error (500 ) is shown.

https://urlfiltering.paloaltonetworks.com/

 

Am I doing something wrong?
This has worked before.

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SvenM by L0 Member
  • 1617 Views
  • 5 replies
  • 0 Likes

Resolved! Web-gui access with no secure certificate.

I access via GUI from Chrome and observe that the connection is not secure.

I created the certificate for the firewall, but Chrome keeps saying that my connection is not secure.

How can I solve this problem if the AC I have is internal to the company?

I

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SaulGlz by L1 Bithead
  • 11222 Views
  • 8 replies
  • 0 Likes

Firewall idmgr High Availability State Showing difference

I have configure a RMA replacement HA device by following below guide

How to Configure a High Availability Replacement Device - Knowledge Base - Palo Alto Networks

 

I follow until step 10 need to use below command to check the state

debug device-ser...

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JiaXiang by L3 Networker
  • 1504 Views
  • 3 replies
  • 0 Likes
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