GlobalProtect Version

Hi Team,

We are currently running 6.0.5 GP client version, now we are planning to upgrade the version in Prisma. May i know which version is the best version as we faced few issues in 6.2.0 for different customer not sure which is the better version

Palo Alto laboratory

Hi, I would like to create a laboratory. Where I will use Palo Alto (PA-3050). Is there any possibility to create something like a virtual machine for 10 users from this one PA? I would like 10 people to use this one at the same time.

If anyone knows

SYSTEM ALERT : high : Delete Cert

HI Folks,

Getting below alret from the panorama.

FW: PAN-M-600-Secondary - SYSTEM ALERT : high : Delete Cert '4aba874e-912d-4967-993e-b3c24058f841

Kindly help me to know what we have to do for this high alert.

Beacon - E-LEarning course pop up error

Hi All,

So last few days i am going through the e-learning course for PRMuA (Prisma Access)

completed a number of courses and assessments sofar but today, when I completed the Security Policy and Security Profiles - however I get a warning error with

Generate traffic report to identify any suspicious traffic

Hi members,

I would like ask if there is way to generate a traffic report for palo alto firewall to show case if the network traffic had any suspicious attack or abnormal traffic for past 1 year ? additionally i have a panorama manage the firewall

generate one time password on the portal is not working for panorama managed firewalls

There seems to be an issue on the portal trying to generate a one time password for panorama managed firewalls. Either the tool is broken or there is a limitation cause it will alow me to do one but not many. Has anyone else run into this? Do we know

Export Codes

Is there a direct contact to get export codes for products? I was previously given a link but my account doesn't have the privileges to see it. I urgently require the export codes for products.

refresh license deployment failed for managed firewall in panorama ( which firewall and panorama cannot connect to internet )

In closed environment, the firewall and panorama cannot connect to internet.

panorama ( v10.2.5  ) and firewall ( v10.2.5  )

Panorama fail to do the job "refresh license deployment"

Please Help !

MFA on the Palo Support Portal (okta)

I usd Okta Verify  login csp protal，Now that I have changed my phone,

i want to remove Okta Verify,and Then restart the installation okta verify,but failed.

how can I reactivate the okta app on my new phone,any body could tell me,thanks.

Firewall Access issue

Hi Team,

The user is having issues logging in to the firewall. Please find below a screenshot and suggest how we should troubleshoot. Under the system log, I see authentication success, but the user is not able to login.

Why doesn't Firewall PAN automatically change the MAC address of the Rever Proxy device?

Hello guys, can you help me with this problem?

We are looking for the following logical scenario, we have 2 Reverse Proxy (Imperva) devices connecting through a PAN Firewall as shown below. When checking for backup on Imperva. We tried the followin

URL list allowed on firewall

Hi Team,

I need a list of URLs that are allowed through the Palo Alto firewall.

Is there any way to get the URL's name through cli or gui that is allowed through our firewall?

Only allowed url names are require

Addig a new user to our company

We recently registered to Palo Alto Partner Portal.

I would like to add more colleagues to PAPP, but I cannot figure out where/how to do this.

Export option in Software section

Hi, 

I have a PAN-OS VM on version 11.0. I've noticed the option "Export" on the page of software update but couldn't figure it out. 

The list of SCP profiles is empty even though I have an SCP server on my host.  

I have also created SCP profile