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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4222 Views
  • 0 replies
  • 0 Likes

How to limit concurrent GlobalProtect connections per user

Hi communit So far it isn't possible to limit the concurrent GlobalProtect connections per user directly in PAN-OS. There is a feature request #4603 for which you can vote and wait/hope that this will be implemented. If you need a solution (workaround) right now, once more the PAN-OS API is your friend. Because we (like probably some or a lo...

Remo by • L7 Applicator
  • 54281 Views
  • 39 replies
  • 16 Likes

Find more info about process based on PID

The command 'show system resources' lists the active processes and their PIDs and their resource utilization, but is there another command where based on the PID I can get more info about a specific process ? Similar to show jobs all shows all the jobs and show jobs id xxx shows more detailed info about the specific job based on the ID.

DHCP Relay

PC1 in DMZ Zone cannot receive IP from DHCP Server. I already allowed DHCP Traffic in firewall and also configure DHCP Relay which is ethernet1/4 interface with dhcp server ip 192.168.10.1 NOTE: i have configured vlan: 192.168.10.0/24

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Boot PXE Fog

Hello everyone, I have a little problem with my boot PXE with Fog server My station boot on port 69 at the gateway of his network Fog server and the station they are not in the same network. I tried to use DNSMASQ but that not resolve the problem Here is felt capture of my configuration : DNSMASQ on Fog: Option on Paloalto DHCP Service ...

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asbui by • L0 Member
  • 1342 Views
  • 1 replies
  • 0 Likes

log rotation alarm in the Panorama?

Hello community! The firewalls generate an alarm when certain % of the log quota is reached: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClktCAC In Panorama you don´t have those alarms. In a Panorama-VM Logs are purged actively when 5% of the allocated quota is left or if the available space is less than 50 GB, ...

Carracido by • L4 Transporter
  • 1085 Views
  • 1 replies
  • 0 Likes

Delete logs in /opt/panlogs can select specific date?

Hi All, i have question on this KB : How to Clear Logs To Reduce Disk Space usage on /opt/panlogs - Knowledge Base - Palo Alto Networks can we chose to delete the logs by specific date? if there any command or KB to do it, can do please share. Thank you

logdb quota question

Hi , in show system logdb-quota as per screenshot i found something weird information As you can see, the system log is have max allocated 12.91GB, but why actual disk usage for system logs can be reach 61GB ? Can anyone know and explain about this ? thank you

Unable to Log Into Customer Support Portal

Hello. I just made an account with Palo Alto. I'm trying to get access to the IOS files for my company's Palo Alto devices to get them updated. When I try to access the Support Portal, I get an "unexpected error," which directs me to customer support phone numbers. Those numbers led to automated menus, which terminated the call and advised...

CVE ID

Device details : PAN-PA-5060 / Palo Alto There are 6 CVEs in the advisory. DESCRIPTION: CVE-2024-9463: CVSS: 9.9CVE-2024-9464: CVSS: 9.3CVE-2024-9465: CVSS: 9.2CVE-2024-9466: CVSS: 8.2CVE-2024-9467: CVSS: 7.0CVE-2024-9468: CVSS : 8.2 Kindly confirm, if these CVE IDs are impacting FW/panorama at all. Also, I am not able to find any source...

Failed to install PanOS_3200-10.2.9-h1 with the following errors

Hi Guys. i have PA-3220 need upgrade to 10.2.9-h1. but failed. see bellow error msg. try to reboot . no luck. and try to downgrade. also failed. can someone help for this issue? thanks very much. Loading into software managerFailed to install PanOS_3200-10.2.9-h1 with the following errors.Traceback (most recent call last):File "/...

Failed to establish GRPC connection to AceMlc2 service: failed to start grpc connection with address ace.eu.hawkeye.services-edge.paloaltonetworks.com

Getting below alert from the hardware firewall. "Failed to establish GRPC connection to AceMlc2 service: failed to start grpc connection with address ace.eu.hawkeye.services-edge.paloaltonetworks.com:443" Followed the below document but no luck. Does anyone faced similar issue ? https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?i...

CyberEye by • L3 Networker
  • 9277 Views
  • 4 replies
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Do PAN TAC even read the content of the ticket?

This has happened more time than I can count, and I have Platnium support. I work in the US Eastern time zone 8am-5pm ET and every time when I open ticket with PAN support, I always put in this line at the beginning of the ticket: "I would like to work with a TAC engineer in the US Eastern timezone 8am-5pm ET". Yet, sometime the ticket gets...

dtran by • L4 Transporter
  • 2782 Views
  • 5 replies
  • 0 Likes
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