General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Reading logs in XDR

how can we read logs in Cortex XDR retrieved from endpoints, is there any way to read logs via xdr?

SMB Mid-Market Competitors

Hello All,

About 2 weeks ago and in the forth coming weeks, the key target area for me will be the PA-400 series and the PA-14xx series as we shall be focusing on the SMB / SME / Mid-Market sector.

However as I have worked in this area for 15+, I a

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How does Expanse know about my website?

I have the following message in the User Agent field of my Apache log:

Expanse, a Palo Alto Networks company, searches across the global IPv4 space multiple times per day to identify customers' presences on the Internet. If you would like to be

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Reminder to Register / Log In to Make the Most of LIVEcommunity!

LIVEcommunity is thrilled to share a new feature: a reminder to log in or register to get the best community experience possible!

If you’re not logged in, you will notice a new prompt in the upper right corner of our site, guiding you to sign i

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HIP Check for Machine Certificate

Hello,

I've been unable to get my HIP check to work when checking for attributes in a machine certificate. Other HIP checks do work. I'm using my root cert for the Certificate Profile. I don't have/use a intermediate cert as this is a lab. Some of

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Resolved! FIPS-CC Mode Initial Setup

We are now required to switch to FIPS-CC mode for compliance. I have read the Admin Guide section about switching the operation mode to FIPS-CC but have a question about a FIPS security function.

The guide states that I can save my current running-co

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Set a new GlobalProtect VPN portal to prisma for 1000+ devices

Hi, I've been asked to roll out a new VPN portal and automatically switch users over to it in a phased approach. I don't think this is possible via Palo Alto (as it will set it for all users immediately) and Group Policy has some limitations around p

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Ubuntu_OpenLDAP with PAN-OS User id

Hi All,

Is there any document which will show how to configure Ubuntu based OpenLADP as a user id agent with Palo Alto firewalls.

How to add the LDAP server into Server monitoring profile.

Resolved! EOS PAN-OS 10.0.12-h5

How is the EOS (End of Support) for PAN-OS 10.0.12-h5, which was released on January 8, 2024?

Resolved! Vip(DNAT not working)

This is my topology. From 30.0.0.10 i would like to access the server 192.168.0.2 with the help of PA wan interface IP(30.0.0.1)
I have created DNAT and Ssecurity policy .

Object Prenat IP is 30.0.0.1/8 and Webserver Ip is 192.168.0.2/24, when

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Resolved! New To Palo Alto, Best Way To Get Started and Learn?

If it helps, we use something called Panorama 10.2 which I am now in charge of so looking for how best to learn this?

So best way to learning the world of Palo Alto firewall administration.

let me know

Resolved! Refund for Palo alto NGFW purchased on AWS

We have been trying to reach Palo Alto branch of refund.

We have tried all the contact information for refund.

They are not answering to both email and phone calls.

We have removed the palo alto stack

If anyone knows how we can contact Palo Alto

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VPN Fail Over

Dear Team,

We Have PA Firewall With Single ISP and Peer End Sophos FW With Dual ISP.

Here I need to configure VPN Fail over. What are the step i need done PA side?

Regards

Karthikeyan

SIP Invites timing out for certain calls

Hi all,

I've have a sip voice issue for a few weeks that I am a bit lost on. For a bit of background, we have a cloud phone system we just moved over to around a month ago. A cloud phone system links up to Webex softphone for our call center to rec

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Restrict Microsoft365 tenant

Hi,

To restrict access to specified Microsoft 365 tenant (allow company M365 tenant only), I have tired to follow below link for configuration.

Using HTTP Header Insertion For Sanctioned Access To Office365 ... - Knowledge Base - Palo Alto Networks

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