Log entry - packet count

Hello LiveCommunity,

I have a, hopefully, quick question regarding traffic log entries and packet counts. 

What if: there is a security policy which has the action set to "Deny" and the application to traceroute (or anything else but the "send ICMP unr

wrong report period while scheduling the report.

Hi Community,

I have a weekly scheduled report for saas usage (pre defined in PA) to an email running on my PA-3060, it was working fine. i upgraded the box to 8.1.7 recently, now i am noticing that the report period my report is for one week in 2015

PA-5220 OS upgrade from 10.1.0 to 10.1.10 stuck 45%

When I upgrading two PA-5220 in HA , one was seccess upgrade to 10.1.10 ,but the other one is stuck pending 45% over one hour ,could anyone can help ?

"show job all" message like bellow: 

Incorrect traffic on ACC --> Source and Destination IP Activity

Hello for all,

We were having problems importing certificates in an automated way in version 10.2.3-H4, so we did an Update to version 10.2.4-H3 and since this version we have verified that the certificate problem has been resolved, however, the netw

Palo Alto Cli login

I can log with the same password as web GUI but i cant log in to the CLI using the same password .what could be the issue?

Getting error"your connection is not private" on chrome.

Hi team,

Getting "Your connection is not private" error on full internet while opening outlook.com on chrome and we are not blocking anything for paid users. Looking for a solution, thanks in advance.

Static route path monitor for dual IPSec tunnels not recovering

We have two ISP's and created redundant IPSec tunnels to our datacenter (one per ISP).  We followed this doc on how to setup tunnel failover even though it did not mention that the tunnel IP's needed to be added to allowed tunnel traffic via tunnel P

Issue with QRadar API 19.0 - Unable to Retrieve Event Data

I'm using QRadar API version 19.0 to fetch event data from our QRadar instance. I'm making GET requests to the appropriate endpoint, providing the necessary parameters like time range and filters. However, the responses I'm getting seem to be empty,

Panorama 10.1.5-h2 - Adding a PA-220 and serial number already in use?

Adding new firewall PA-220 to Panorama >Managed Devices> Summary. Every time I try to add serieal number it fails to import <serial> already in use.
I close the error and search for the serial number in managed devices and it can't be found. I also tr

Whatsapp traffic not recognize by palo alto firewall

Hi,

In one of the Palo alto firewall Whatsapp traffic is detected as “unknown-tcp” for destination port 5222.

Only mobile phone users Whatsapp traffic is detected as “unknown-tcp” & Whatsapp web traffic is allowed for destination port 443 & 80.

On th

Firewall unable to export the schedule log, how can i verify why it is not exporting to ftp server.

We have configured schedule log export on firewall using ftp server but log is not exported to ftp server. 
we have entered correct details of path, username , hostname