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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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isp failover for the wan links configured with dhcp

hi I have been having hard times configuring this simple task I have 2 tsp links, ips / gateways are dynamic. I am using default router metric for primary as 10 and the secondary as 30. However randomly the secondary takes over for no reason. Also if I unplug the primary, the secondary does not really failover. there is path monitoring etc,...

nevolex by • L3 Networker
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  • 1 replies
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Issue with license renewal

I have renewed license for 2xVm100.But for some reason is still showing expiry date on the support page and the firewall. I tried using the auth code on the firewall and also via support page doesnt work,says auth code not valid. I am talking to someone at palo they asked to log a ticket with support .I cant log a support ticket because license...

Access Slowness behind Palo Alto 3250

Hi, We have 3250 PA deployed in office, but we have interesting issue with traffic related to proxy particularly ZScaler/Internet access traffic (8080), we notice derogation or slowness in our access. We check the speed behind the router everything is OK, but the speed behind the PA is very slow. We have reviewed the CPU load and session for t...

Netflow Bug in PAN OS 10.1.4-h4 and earlier OS 10 versions

This post is more of a survey of anyone that may be experiencing the same issue. We have a case open with PA and they have identified a bug. The fix, as I'm told, is that it will be addressed in a future release but they couldn't say when or what release. I searched the Live Community forums and found the issue occurring in an older 10.x version...

User ID mapping from Exchange logs behind F5 loadbalancer

Hi , We are currently trying to solve an issue with User ID mapping on Exchange cluster. This cluster is sitting behind F5 WAF, and it is doing SNAT, therefore all request are coming from same IP. (IP of the WAF) This causes the User-IP binding to nonstop update and not reflect the reality. On F5 we have turned on the "X-Forwarded-For" he...

aber by • L0 Member
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Resolved! prismacloud miss home region for oracle cloud

Hello, I'm trying to configure a Oracle Cloud Account in prismacloud. And I notice, the "Home Region" in "Edit Tenant Details" does not contains some regions, well at least eu-paris-1. Since it's not available, I'm not able to successfully finish the configuration and I wonder if it's a bug, or is there a reason behind this. I don't know if ...

Excessively long useragent

I don't think the following bot useragent is acceptable: Expanse, a Palo Alto Networks company, searches across the global IPv4 space multiple times per day to identify customers' presences on the Internet. If you would like to be excluded from our scans, please send IP addresses/domains to: scaninfo@paloaltonetworks.com It is excessiv...

chaeron by • L0 Member
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  • 2 replies
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Starting with Palo Alto Networks - What I wish I had known...

Beginnings are not always perfect. Whether you started your Palo Alto Networks journey years ago or just recently, tell us what you learned early on that you wish you had known before. If there was one thing, or maybe more, Live Community users would love to hear about it. Share your stories, your tips to help other users along the way. R...

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carnould by • L4 Transporter
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  • 39 replies
  • 4 Likes

Just getting started, looking for "mentor-like advice"

Hello all--I'm a long time data person. I'm very good with native SQL, MS Access, MySQL, Tableau, PowerBI, R, and a novice with D3. So I understand how to use data very well. I have done some training in Network Technology and definitely understand the basics.If I wanted to get into the space of either: server monitoring for small clients, or r...

Resolved! About address object with FQDN and apply it to security policy.

If I have a FQDN "abc.com" that have two DNS records 10.0.0.1 and 10.0.0.2.Then I create a address object with FQDN type, and the value is "abc.com"When I use this object into security policy, how does it working? Does it become 10.0.0.1 or 10.0.0.2 ? or it will randomize according to catch?If a client connect to "abc.com", and the client's DNS...

neilwu by • L2 Linker
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Best config to speed up HA failover

During the last PAN OS upgrade we had to failover between two firewalls in HA configuration. The failover time takes unusually amount of time during which the Internet access was unavailable. It took approximately 10-15 lost pings (to internet host) for passive to become an active. We had opened a case with PAN support and our zoom meeting was d...

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